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Requesting refunds and raising debts for deceased customer 107-04010110

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Add the course number to the Search field in the Learning Portal (LMS) in ESSentials:

  • CLK01232 - Arrears, adjustments, and debts
  • POR00942 - Communicating with Customers
  • SAU00176 - Process Direct Debt Application - Overview
  • SAU00177 - Debt Recovery - Child Care Subsidy (CCS)