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Manually waiving family assistance reconciliation debts where there is no Manual Follow-up (MFU) activity 107-04110070

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This procedure only relates to the 2000-01 reconciliation financial year.

This document outlines how to assess a customer's entitlement to the $1,000 waiver for Family Tax Benefit (FTB) debts for the 2000-01 financial year.

Manual check to test eligibility for the $1,000 transitional waiver

Some family assistance debts for the 2000-01 financial year did not have an MFU activity created. These debts require manual checking to test the customer’s entitlement to the $1,000 transitional waiver.

The Resources page contains a link to Office Locator for contact details for Payment Assurance Operations Teams.

Manual Follow-ups (MFU) for Family Assistance reconciliation recovery

Family Tax Benefit (FTB) and Child Care Benefit (CCB) debts for the 2000-2001 income year