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Raising Family Pool debts 107-09120070




This document outlines information about the 20% family taper for the Parental Income Test (PIT) and how it is applied when calculating a dependent child's rate.

Family pool debts

Expand table

Step

Action

1

Dependent customer

Is the customer dependent?

  • Yes, determine who is in the family pool
  • No, this process does not apply

2

Debt calculation

Calculate the amount of the debt. Apply the greater amount from the following tests to the customer's maximum payment rate:

3

Legally recoverable debts

Is the debt legally recoverable?

4

Waiver criteria

Does the debt meet the criteria for waiver using any of the waiver provisions?

  • Yes, waive recovery of the debt using the relevant waiver provision.
    Procedure ends here
  • No, go to Step 5

5

Raising the debt

Raise the debt by actioning the undetermined debt on the Debt Management and Information System (DMIS) using the Debt Action script.

This will send the Account Payable letter to the customer and create a document on the customer's record.