This page contains a list of specific codes which are used to confirm the status of NEF or REJ for Dad and Partner Pay claims. Once DAP status is made NEF or REJ it cannot be reassessed. A new claim activity needs to be processed to assess the customer's DAP entitlement.
Legend - Explanation of reason code fields
Explanation of reason codes field used on this page
Table 1: This table describes the legend for the subsequent tables and explains the acronyms used, it also shows the pre and post claim codes used for assessing a claim as NEF (not effective) or REJ (rejected).
|
Item |
Description |
|
Manual |
reasons that can be manually input via the PPL Claim Action (P1CA) screen |
|
Auto |
automatically occurring reasons |
|
NEF |
not effective |
|
REJ |
rejected |
A - Z List of rejection and not effective codes
Rejection and not effective codes for Dad and Partner Pay (DAP)
Table 2: This table contains a list of codes which are used to confirm the status of NEF or REJ for Dad and Partner Pay claims.
|
Letter |
Terms |
|
A-Z
|
BAN, BNR, C12, CAM, CLR, CNA, DEA, DNA, DXP, ENA, IDR, INC, INF, KAD, LSB, MCR, N97, NCY, NDE, NIC, NPI, NPW, NRQ, NTC, NWA, O56, OTH, PAP, PAS, POB, POP, PPL, PTL, RWP, SNI, WHT, WUK
|
Definition of codes
Table 3: This table contains the definition of codes used in Dad and Partner Pay claims assessment.
|
Code |
REJ or NEF code? |
Manual or auto? |
Description |
|
BAN |
NEF |
Auto |
Bank account details have not been provided for DAP payment within 28 days of request |
|
BNR |
REJ |
Auto |
Birth not registered |
|
C12 |
NEF |
Auto |
12 months passed since DOB/ DOC |
|
CAM |
NEF |
Manual |
A DAP claim has already been made for this child |
|
CLR |
REJ/NEF |
Manual |
Withdrawn/ voluntary surrender |
|
CNA |
NEF |
Manual |
Claim not appropriate |
|
DEA |
REJ |
Auto |
Customer death |
|
DNA |
REJ/NEF |
Auto |
DAP not available.
Rejected (REJ):
Where:
-
an effective DAP pre-birth/placement claim was made and has an ASSessed status of POB/POP before 1 July 2023, and
-
proof of birth/placement is submitted, and
-
the actual DOB/DOP is on or after 1 July 2023
Not Effective (NEF):
-
DAP Pre-birth/ placement claim where the expected date of birth/ placement is on or after 1 July 2023 and the claim date of receipt is on or after 1 July 2023
OR
-
DAP post birth claim is ASS-ASD and actual date of birth/ placement is on or after 1 July 2023
-
DAP claim is started before 1 July 2023 and continued and submitted on or after 1 July 2023 and the actual date of birth/placement is on or after 1 July 2023
|
|
DXP |
REJ |
Auto |
Maximum amount of PPL has already been received for the child |
|
ENA |
REJ |
Auto |
Estimated income provided by the customer is not accepted |
|
IDR |
NEF |
Auto |
Not a person who can claim |
|
INC |
REJ |
Auto |
Excess income |
|
INF |
NEF |
Manual |
Information/details not provided (limited circumstance). Only to be used when specific reason codes do not apply |
|
KAD |
REJ |
Auto |
Known adoption |
|
LSB |
REJ |
Auto |
The child is not legally stillborn |
|
MCR |
REJ |
Auto/Manual |
Multiple children reject. A customer paid for another child in the multiple birth/adoption. If a subsequent claim is lodged for another child, it will auto reject if the child's date of birth/entry to care is within 5 days of the first PPL child. If the date of birth/entry into care is more than 5 days of the first PPL child, the claim is to be manually rejected.
|
|
N97 |
NEF |
Auto |
Claim lodged too early (greater than 97 days prior to expected date of birth/ entry into care |
|
NCY |
REJ |
Auto |
Adopted child over the age of 16 years |
|
NDE |
REJ |
Auto |
DAP child's date of birth is later than the previous DAP Period Start Date |
|
NIC |
REJ |
Auto |
Child is not in care on the nominated DAP period start date |
|
NPI |
NEF |
Auto |
Proof of income not provided |
|
NPW |
NEF |
Auto |
Proof of work history not provided |
|
NRQ |
REJ |
Auto |
The customer does not meet the residence requirements |
|
NTC |
NEF |
Auto |
The customer's Tax File Number (TFN) has not been provided |
|
NWA |
REJ |
Auto |
Newly Arrived Resident's Waiting Period (NARWP) not met. |
|
O56 |
REJ |
Auto |
Overseas for 56 weeks |
|
OTH |
REJ/NEF |
Manual |
Other (status reason is not specifically provided for) |
|
PAP |
REJ |
Auto |
DAP already payable to partner or other person |
|
PAS |
REJ |
Auto |
DAP already payable to the customer for this child |
|
POB |
NEF |
Auto |
Proof of birth not provided within 56 days of nominated start date |
|
POP |
NEF |
Auto |
Proof of placement not provided within 56 days of nominated start date |
|
PPL |
REJ |
Auto |
PPL payable on DAP period nominated start date |
|
PTL |
REJ |
Auto |
The date of birth or enter care date of the child is prior to 1 January 2013 |
|
RWP |
REJ |
Auto |
Employment status (the customer is working or on paid leave on their DAP period nominated start date) |
|
SNI |
REJ |
Manual |
Security Notice Issued |
|
WHT |
REJ |
Auto |
Work history test not met |
|
WUK |
CAN/REJ |
Auto |
The customer's address has been end-dated. |
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