Delivery of Parental Leave Pay (PPL) 007-09010020

Factsheets

$\\INTERNAL.DEPT.LOCAL\Shared\NAT\SERDELEXCEL\WORKPRODIMP\Operation Blueprint Migration\RDT Release Icons\32w\icon-attachment.png$ Revoking employer determination

Webform

Level 2 Policy helpdesk

Letters and electronic messages

Services Australia has endorsed these letters and electronic messages for use. They are the latest versions. Do not use locally produced letters or electronic message.

Request for refund - if a payment is made to the incorrect employer bank account, complete and send the request for refund letter to the relevant financial institution.

Employer acceptance - the Employer Acceptance Fax/Letter is not to be sent via email. The PPLEPT are to send the Employer Acceptance Fax/Letter via fax or mail channels only.

Letters and electronic messages

Services Australia has endorsed these letters and electronic messages for use. They are the latest versions. Do not use locally produced letters or electronic message.

Request for refund - if a payment is made to the incorrect employer bank account, complete and send the request for refund letter to the relevant financial institution.

Employer acceptance - the Employer Acceptance Fax/Letter is not to be sent via email. The PPLEPT are to send the Employer Acceptance Fax/Letter via fax or mail channels only.

Employer request to contact us - Domestic

Employer request to contact us - International

Q888 - Declaration of employer obligation to deliver PPL

Item

Description

Transfer DOC template

Ext detail: < Services Australia to deliver PPL>

Txt (include the following information as part of DOC):

Employer CRN: xxx xxx xxxx

Employer appeal number:

Employer determination dated xx/xx/xx

Paymaster role has been transferred under section 84 (3) of the Paid Parental Leave Act 2010.

Date of effect of transfer: xx/xx/xx

Inhibited advice: Yes/No

Reason for transfer: Employer has a review in progress and 28 days of PPL arrears have accrued/Employer is unable to comply with employer determination (delete whichever is not appropriate).

Revoke DOC template

Ext detail: <Services Australia to deliver PPL>

Txt (include the following information as part of DOC):

Employer CRN: xxx xxx xxxx

Employer appeal number:

Employer determination dated xx/xx/xx

Paymaster role has been revoked under section 108 (2) of the Paid Parental Leave Act 2010.

Date of effect of transfer: xx/xx/xx

Reason for revocation: Employer requested a review and ARO has set aside the decision.

PPL employer opt-in classes matrix

Length of tenure is calculated as the period of time between, and inclusive of, the employment start date and the expected/actual date of birth/care of the child.

Table 2

Customer circumstance			Employer Opt-in class
Employment type	Length of employment	All Employees	All Employees with at least 6 months tenure	All Permanent Employees	Permanent Employees with at least 6 months tenure	Mandatory Employees Only or blank
Permanent	At least 12 months	Mandatory	Mandatory	Mandatory	Mandatory	Mandatory
	at least 6 months	Opt-in	Opt-in	Opt-in	Opt-in	FAO
	Less than 6 months	Opt-in	FAO	Opt-in	FAO	FAO
Casual	At least 12 months	Mandatory	Mandatory	Mandatory	Mandatory	Mandatory
	at least 6 months	Opt-in	Opt-in	FAO	FAO	FAO
	Less than 6 months	Opt-in	FAO	FAO	FAO	FAO

Contact details

Paid Parental Leave Employer Processing Team (PPLEPT)

New Parent Programmes Team

Office Locator

Processing Services details for: Paid Parental Leave (PPL) - Employer Processing

Centrelink Payments Support Team (CPST) - mySupport

If a payment is not displaying on the employee record, processing staff are to complete and submit a webform through mySupport:

Go to mySupport:
Search Support when assisting families
Select Paid Parental Leave (PPL) as the payment or concession affected
Complete and Submit the webform and take note of any receipt or reference code produced