Family Tax Benefit (FTB) reconciliation and lump sum claim calculation screens 007-11070010

Family Tax Benefit (FTB) reconciliation can be viewed using the FRCS screen and manually navigating to reconciliation screens using the navigation link on each screen.

The calculation status on the FRCS screen displays the status of reconciliation and lump sum claims for each financial year.

To view top-up or lump sum payment details, including parked payments, go to the Payment Summary (PS) screen using Super Key.

To check and view reconciliation pending reasons from the FRCS screen, go to Step 2.

To investigate reconciliation results from the FRCS screen via the:

• FAO Non-Lodger Details (FNLD) screen, go to Step 3
• FTB Calculation Results (FACRF) screen, go to Step 4
• FTB Supplement Summary (FSUP) screen, go to Step 14
• FAO Top-Up Action (FTUA) screen, go to Step 15
• FTB Withholding for Debt Recovery - CLK (FWDC) screen, go to Step 16
• FAO Reconciliation Manual Adjustment (FRMA) screen, go to Step 17
• FTB Manual Intervention (FAMIV) screen, go to Step 18
• FTB Maximum Deferral Amount (FMDA) screen, go to Step 19
• FTB ATO Transaction & Withholding for Debt Recovery (FAWD) screen, go to Step 20
• FTB Late Lodger Top-Up Summary (FLLTS) screen, go to Step 21

For more information on:

• Incorrect blended family percentage used, go to Step 22
• Override Maintenance Income (MNOI) screen, go to Step 23

On the FRCS screen, select the Reconciliation Pending line. The navigation link displays FAO Non Lodger Details (FNLD) and FTB Lump Sum and Reconciliation Pending (LRPF) screens.

• Select the LRPF screen to display the reason FTB reconciliation or the customer's lump sum claim has not been finalised, and whose income details are still required
• Go back to the FRCS screen, select the Reconciliation Pending line and select the FNLD screen. This screen displays the tax lodgement status

For more information on pending reasons, see Family Tax Benefit (FTB) reconciliation or lump sum claim pending.

On the FRCS screen, select the appropriate reconciliation/lump sum claim results to go to the FNLD screen using the navigation link.

For FTB reconciliation and re-reconciliation, FNLD shows the lodgement status for the customer and partner, if they have one.

On the FRCS screen, select the appropriate reconciliation/lump sum claim results to go to the FACRF screen using the navigation link.

• For FTB reconciliation, it shows for each period:
  • the customer's legislative rate
  • whether a payment choice applied
  • the amount paid
  • the reconciliation or re-reconciliation result
  • the difference between this assessment and the amount paid during the year or in the previous reconciliation, and
  • the reason for any cancelled, rejected or not effective period
• For FTB lump sum claims, for each period it shows:
  • the calculation amount, or
  • the recalculation amount, and
  • the difference between the latest calculation and the previous calculation, and
  • the reason for any cancelled, rejected or not effective period

From the FACRF screen, select the relevant period. To go to the:

• FTB Component Calculation Result (FCCR) screen, go to Step 5
• FTB Calculation Period Assessment (FCPA) screen, go to Step 6
• FTB Reconciliation Type Assessment (FRTA) screen, go to Step 9
• FTB Calculation Period Assessment (SIFS) (FCPAS) table on the (FCPA) screen, go to Step 8
• FTB Child Eligibility Summary (FCES) screen, go to Step 11

The FCCR screen displays each component of FTB assessed in the financial year being viewed. This includes:

• FTB Part A Supplement
• FTB Part B Supplement
• Single Income Family Supplements
• The customer’s legislative amount if a payment choice has been applied, and
• Total amounts paid and entitled for each FTB component (including Newborn Supplement and Energy Supplement Part A and Part B) for the period selected

If the amount in the Paid $ field is greater than the Reco $ field (that is, a negative amount in the Difference $ field) the customer has been overpaid.

Select the left or right arrows to view the relevant periods.

FCPA displays:

• income and Part A and Part B assessment details for each period. Select the left or right arrows to view the relevant periods
• FTB Part B Quarantine (FTBQ) table
• FTB Calculation Period Assessment SIFS (FCPAS) table

On the FCPA screen:

• select the Income table and use the navigation link. To go to the:
  • FTB Calculation Period Income Summary (FICS) screen, go to Step 10
  • FTB Child Eligibility Summary (FCES) screen, go to Step 11
• select the Maintenance Income table and use the navigation link. To go to the:
  • FTB Lump Sum/Reco Maintenance Details (LRMD) screen, go to Step 12
  • FTB Financial Yr Maint Expln (FYME) screen, go to Step 13
• view the FTB Part B Quarantine (FTBQ) table, go to Step 7
• view the FTB Calculation Period Assessment SIFS (FCPAS) table, go to Step 8

Displays details of the customer's eligibility to the FTB Part B Quarantine for the period.

The information on this screen is for display only and cannot be updated.

Select the left or right arrows to view previous or next period.

The FTB Calculation Period Assessment SIFS (FCPAS) table on the FCPAS screen displays taxable income and blended family details used for Single Income Family Supplement (SIFS).

Note: for the 2017-18 and later financial years, SIFS is not payable to customers unless they meet the SIFS grandfathering provisions.

For the:

• FTB Calculation Period Income Summary (FICS) screen, go to Step 9
• FTB Child Eligibility Summary (FCES) screen, go to Step 11

The FRTA screen shows:

• the type of reconciliation performed for that period
• partner details including the partner type, and
• the adequate income reason for each person

Select the left or right arrows to view previous or next periods.

Go to Step 11.

Displays income details used in the Part A or Part B assessment for the calculation period. (SIFS is assessed using taxable income).

The screen is accessed from the FCPA screen. Select:

• a period on the FACRF screen
• FCPA screen
• customer or partner record in the FTB income table
• FICS screen

If the customer's partner is deceased, this screen will show Deceased Partner Income Annualised over NNN Days: and the Partner Name.

The Mode column lists where the income amount came from for each component of adjusted taxable income.

Partner name: displays the name of the partner for whom the partner income is displayed. Where the partner is an ex-partner who has a Deny Access record, the word 'Sensitive' will display in place of the name.

If the period is an ex-partner period, the result of the ex-partner period income comparison will be displayed. See Previous partners and Family Tax Benefit (FTB) reconciliation.

To view FICS screen for previous or next periods, use the left and right arrows.

This screen displays details regarding child eligibility for the selected period.

On the FCES screen:

• The FTB Child Eligibility Summary (FCES) table displays:
  • all FTB children and the assessment details for each child for the calculation period
  • eligibility for FTB Part A, Part B, Newborn Supplement (NBS) and SIFS for each child listed
• The FTB Child Eligibility Details (FCED) table displays:
  • details of each component and status for the period selected on FCPA screen
  • information about shared care, maintenance and the FTB Part A and B status for the child for each calculation period
  • details about a child’s immunisation status and whether an FTB Part A rate reduction has been applied
• To view details in the FTB Child Eligibility Details (FCED) table, expand the Action column on the FTB Child Eligibility Summary (FCES) table
• The FTB Child Eligibility Count (FCEC) table displays:
  • the FTB components and the number of children linked to each component. This is a view only screen

For more information, see:

• View and update a child's immunisation status and assess or update immunisation exemptions for Family Tax Benefit (FTB)
• Immunisation requirements for Family Tax Benefit (FTB) Part A from 1 July 2018

The LRMD screen displays how the annualised child support amount was worked out.

It breaks up the calculation periods into separate amounts received for the customer and/or partner and the relevant periods for each person.

To go to the LRMD screen:

• Select the reconciliation completed line on FRCS > FACRF > FCPA
• Select the relevant customer record in the Maintenance Income table and go to the LRMD screen
• Use the left or right arrows to view previous or next period

The LRMD screen is a view only screen.

The FYME screen provides additional information relating to the assessment of maintenance income.

On the FYME screen, select the Group Assessment to display the child/ren included in the assessment.

Select the left or right arrows to view previous or next period.

The FYME screen is a view only screen.

This screen displays supplement information.

On FSUP screen:

• The FTB Supplement Summary (FSUP) table displays
  • information about the FTB Part A and Part B supplement, including the number of days for which the supplement has been assessed
  • information about whether supplements have been included, and the supplement amount
• The FTB Supplement Status Details (FSSU) table displays:
  • information on FTB supplement status
  • information required for the supplement to be included in the calculation
• The FTB Supplement Reduction Explanation (FSRE) table displays information on supplement reductions

See Family Tax Benefit (FTB) Part A and Part B supplements for more details.

To view the FTUA screen, go to the FRCS screen.

Go to the FTUA screen using the navigation link. This screen will display inhibited reconciliation/claim recalculation top-up amounts that have been inhibited and not paid.

For information on un-inhibiting suppressed supplements and Top Ups, see Reconciliation of Family Tax Benefit (FTB).

To view the FWDC screen:

• Go to the FRCS screen
• Select the appropriate reconciliation/lump sum claim result
• Go to the FWDC screen using the navigation link

This screen displays the amounts withheld for debt recovery purposes and screen shows the breakdown of all the arrears calculated:

• Components column - displays FTB components
• Amount available for withholding column - displays the amounts paid for each component which will be the amount available for withholding
• Withheld to reduce FAO debt column - this displays the amount withheld
• Current and Other Debt Withheld - Displays the Debt ID, financial year the overpayment relates to and the amount withheld

To view a summary of all FTB debt offsetting that has occurred for the customer, see the FTB Debt Offset Summary (FTBDOS) screen in Customer First.

The FTB Debt Offset Arrears Type (FTBDOAT) screen can be accessed via the FTBDOS screen in Customer First and shows all types of arrears being produced and used by the offsetting process for a particular activity.

The Debt Offset Summary (OPOS) screen in Customer First displays a list of each offsetting occurrence that exists for a particular debt in context.

Go to the FRMA screen via the FRCS screen.

Select the link for the relevant reconciliation/lump sum claim result and go to the FRMA screen using the navigation link.

To have the reconciliation result manually adjusted on the FRMA screen, see Reconciliation of Family Tax Benefit (FTB).

The FAMIV screen is accessed from the FRCS screen by selecting the FAMIV screen option on the navigation link for the relevant assessment.

The FAMIV screen displays the manual intervention reasons related to a particular activity.

For activities requiring manual intervention, a warning will display on the Entitlements (ELD) screen.

For more information, refer to Manual intervention into family assistance reconciliation.

Once the late lodger or late notifier FTB reconciliation completes, the FMDA screen displays the FTB entitlement the customer chose to defer until after the end of the relevant financial year and/or amounts unpaid due to Prohibition (PIP).

The FMDA screen also displays the FTB Deferred Amount Details (FDAD) information. This provides a breakdown of deferred amounts for a customer's payment choice. Financial years prior to 2015/2016 will also display any deferred amounts for a child.

For more information, see Non-lodger and late lodger process for Family Tax Benefit (FTB) reconciliation.

Procedure ends here.

A transaction may be sent to the Australian Taxation Office (ATO) if:

• actual income has been received from the ATO, and
• the result remains pending for a reason other than WAI (wait for actual income) or OPD (other period delay)

If a reconciliation result is awaiting wash-up, a banner will display: ‘ATO WASHUP transaction status: Awaiting’.

See Criteria for transaction to be sent to ATO.

For more information on Debt offsetting, see Debt offsetting during family assistance reassessment, reconciliation and claim processing.

Procedure ends here.

The FLLTS screen displays:

• Total calculated result before any adjustments are made, i.e. the amount they would have been entitled to had they not been a late lodger or late notifier
• Inhibited amount (INHBT): the amount unpaid due to late lodgement or late notification
• Manual Top-Up (MAN): any manual top up amounts included in the late lodgement calculation result
• Payment choices and PIP payable top-up: the amount deferred during the relevant financial year under a payment choice, prohibition and Mandatory Continuous Adjustment (MCA). This amount may be payable in late lodger/notifier reconciliation. Eligibility is subject to actual income assessment and less the amount deferred under MCA which is not payable
• SIFS payable top-up: Single Income Family Supplement (SIFS) amount payable

If the blended family percentage used for FTB reconciliation does not match the latest details for the same period on the Blended Families Split FTB Rate (FBSR) screen, the FBPO screen can be updated by Specialist Staff to correct the result.

For more information, see Re-reconciliation of Family Tax Benefit (FTB).

The MNOI screen enables Child Support Unit (CSU) and other specialist staff to update maintenance income details for a past period to ensure the FTB reconciliation result is correct. At present, updates do not affect ongoing FTB entitlement although they are used in the Continual Adjustment process to calculate a projected overpayment.

Other users have view only access.

Go to the MNOI screen using Super Key via the Mtce Ent'ment Grp Summary (MNGS) screen.

Fields on MNOI screen:

• Income Year: is the financial year to which the override applies. This defaults to the previous financial year. To view details for other years, enter the financial year in the drop down box
• Entitlement Group: is the group selected
• Start Date is the start date of the override period
• End Date is the end date of the override period
• Amount is the total maintenance income (excluding capitalised maintenance) the customer received for this entitlement group between the start date and end date inclusive. The amount coded will override all maintenance income details for the group for the period, except for capitalised maintenance
• Reason is the reason for the override

For more information about use of the MNOI screen and how to refer cases to the CSU, see Amending maintenance income details on the Override Maintenance Income (MNOI) screen.