Cancellation, rejection and not effective codes for Child Care Subsidy (CCS) and Additional Child Care Subsidy (ACCS) 007-20060228

This page contains information on the cancellation, rejection and not effective reasons for Child Care Subsidy (CCS) and Additional Child Care Subsidy (ACCS).

Explanation of initiation codes used on this page

Table 1: this table describes the legend for the subsequent tables.

Item

Description

Initiation

In the tables below, cancellation, rejection and not effective codes are either:

Manual - the code can be recorded manually on the Benefit Action (BA) screen
Auto - System generated codes that cannot be keyed manually

Explanation of reason code fields used on this page

Table 2: this table describes the codes / acronyms used for CCS and ACCS assessments.

Item	Description
1	Valid Action codes REJ - Reject An assessment can be automatically or manually rejected when a customer does not meet the eligibility requirements CAN - Cancel An existing assessment can be automatically or manually cancelled when a customer is no longer assessed as meeting eligibility requirements NEF - Not effective Where the only information missing from a customer’s claim lodgement is a TFN or bank account details, the system should automatically assess the claim as not effective
2	Service Reasons CCP - Child Care Subsidy (CCS)
3	Benefit status reasons for CCS REJ- Rejected CAN- Cancelled CUR - Current eligibility assessed
4	CCS status Eligible Not Eligible
5	CCS Status Reason CCS ACCS - Grandparent ACCS - Temporary Financial Hardship ACCS - Transition to Work

CCS generic cancellation, rejection and not effective reasons

Table 3: this table contains a list of cancellation, rejection and not effective codes relating to generic CCS assessments. Where it is the only/last CCS child of the customer, the REJ/CAN reason will display under Benefits History and on the Benefit Status line. For processing information, including the minimum requirements for claim notes and DOCs, see Processing Child Care Subsidy (CCS) claims.

Status reason code	Description	Valid action codes	Initiation	Code location
CS1	Care Percentage not met	REJ, CAN	Auto	Entitlement
CLR	Client request-claim withdrawn/voluntary surrender	CAN	Manual	Entitlement CCS_BA
COA	Child Over Age	REJ	Auto	Entitlement
DTH	Person not Alive	REJ, CAN	Auto	Entitlement
EDL	Education Level not met	REJ, CAN	Auto	Entitlement
IMM	Immunisation not met	REJ, CAN	Auto	Entitlement Assessment Results
N52	No Child care fee assistance in 52 consecutive weeks	CAN	Auto	Entitlement CCS_BA Assessment Results
CS3	Child not in Customer Care	REJ, CAN	Auto	Entitlement Assessment Results
NRQ	Not Residentially Qualified	REJ, CAN	Auto	Entitlement CCS_BA
NUC	No intent to utilise child care (Note: this cancellation reason is not to be used by service delivery partners).	CAN	Manual	CCS_BA
OTHR	Not Eligible	CAN	Manual, Auto	Entitlement CCS_BA
26W	No session of care lodged in at least 26 consecutive weeks ’26 week rule’	CAN	Auto	Entitlement CCS_BA
2DL	Income confirmation requirements not met prior to 2nd deadline	CAN	Manual, Auto	Entitlement

Additional Child Care Subsidy (ACCS) (grandparent) cancellation, rejection and not effective reasons

Table 4: this table contains a list of cancellation, rejection and not effective codes relating to ACCS (grandparent). For processing information, including the minimum requirements for claim notes and DOCs, see Processing Additional Child Care Subsidy (ACCS) (grandparent) applications.

Status reason code	Description	Valid action codes	Initiation	Code location
CCS	Customer not eligible for CCS	REJ, CAN	Auto	Entitlement
GPA	Holding Substantial Autonomy not met	REJ, CAN	Auto	Entitlement
GPB	Receiving a social security benefit not met	REJ, CAN	Auto	Entitlement
GPC	Child shared care percentage not met	REJ, CAN	Auto	Entitlement
GPN	Definition of Grandparent not met	REJ	Auto	Entitlement
ICE	Not effective claim, evidence not met	NEF	Auto, Manual	Entitlement

Additional Child Care Subsidy (ACCS) (temporary financial hardship) cancellation, rejection and not effective reasons

Table 5: this table contains a list of cancellation, rejection and not effective codes relating to ACCS (temporary financial hardship). For processing information, including the minimum requirements for claim notes and DOCs, see Processing Additional Child Care Subsidy (ACCS) (temporary financial hardship) applications.

Status reason code	Description	Valid action codes	Initiation	Code location
CCS	Customer not eligible for CCS	REJ, CAN	Auto	Entitlement
E6M	ACCS TFH Hardship event 6 months older than claim date	REJ	Auto	Entitlement
MAX	Maximum TFH term already granted	REJ	Manual	Entitlement TFH Assessment table
NEF	Not effective claim	NEF	Auto, Manual	TFH Assessment table Assessment Results
NFH	Circumstances do not warrant TFH	REJ	Auto	Entitlement

Additional Child Care Subsidy (ACCS) (transition to work) cancellation, rejection and not effective reasons

Table 6: this table contains a list of cancellation, rejection and not effective codes relating to ACCS (transition to work). For processing information, including the minimum requirements for claim notes and DOCs, see Processing Additional Child Care Subsidy (ACCS) (transition to work) applications.

Status reason code	Description	Valid action codes	Initiation	Code location
CCS	Customer not eligible for CCS	REJ, CAN	Auto	Entitlement
ICE	Not effective claim, evidence not met	NEF	Auto, Manual	Entitlement TTW Assessment table
TTB	No approved Job Plan	REJ, CAN	Auto	Entitlement
TTD	No approved Disability Participation Plan	REJ, CAN	Auto	Entitlement
TTE	No longer participating in recognised activities	REJ, CAN	Auto	Entitlement TTW Assessment table
TTI	Income too high	REJ, CAN	Auto	Entitlement
TTP	Not receiving an eligible ISP	REJ, CAN	Auto	Entitlement TTW Assessment table
TTR	Study requirements not met	REJ, CAN	Auto	Entitlement TTW Assessment table
TTS	Exceed Study activity limit	REJ, CAN	Auto	Entitlement TTW Assessment table
TTW	Exceed Work activity limit	REJ, CAN	Auto	Entitlement TTW Assessment table