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Practice branches in Incentives Program (PIP) and Workforce Incentive Program (WIP) - Practice Stream 012-18060500



This document outlines information about adding and removing a practice branch location.

On this page:

Assess the IP025 form

Process the IP025 form

Assess removing a practice branch

Remove a practice branch

Remove a branch location and transfer the SWPE to a new practice

Assess which location identifies as the main practice address

Change which location identifies as the main practice address

Assess the IP025 form

Table 1

Step

Action

1

Log into systems and check the practice details + Read more ...

Log on to these systems:

Assess Part A Practice details on the form. The practice must provide their:

  • Practice ID at Question 2 or 3
  • Practice name at Question 4, and
  • Full practice address at Question 5

If the above practice details are missing, check the form version and the rest of the form for incomplete questions only, then go to Step 13.

The practice does not need to provide these details:

  • Program notification at Question 1
  • Practice phone number at Question 6

2

Search for the practice + Read more ...

Search for the practice in PIP Online or WIP - Practice Stream Online for WIP - Practice Stream only practices.

On the Practice Search screen:

  • Key the Practice ID
  • Select Search. The Search Results will show
  • If no Search Results show, the practice ID is incorrect. Check the form version and the rest of the form for incomplete questions only, then go to Step 13

Check if the practice name and address on the practice profile match the details on the form.

If the details match, go to Step 3.

If they do not match, check the company or trading name:

  • Select the Practice ID. The Practice Summary screen will show
  • Select Practice Details from the Main menu
  • Select Ownership Details from the drop down. The Ownership Details screen will show

Do these details match the details on the form?

An address variance may be accepted.

3

Practice status and form version + Read more ...

  • On the Practice Summary screen, check the Status
  • Check the form version number on the bottom left corner of the form. Check if this is acceptable in the Practice Incentives forms list

Does the status show as Approved and is the form version acceptable?

If the practice status shows as closed or withdrawn, the practice must reapply for the program/s.

4

Practice branch details + Read more ...

At Part B Additional practice branch details, the practice must provide:

  • Full practice address - practice branch at Question 8
  • The practice does not need to provide:
    Practice name - practice branch at Question 7

Has the practice provided the above details?

  • Yes, go to Step 5
  • No, continue assessing the form for any details needed before returning the form to practice. Go to Step 8

5

Eligibility requirements + Read more ...

Question 9 is not mandatory if Part C has been completed for a general practitioner who is already working at the main location.

If Question 10 has not been answered and no other information is needed, contact the practice to confirm all practitioners have current professional indemnity cover.

The information must be obtained from an owner or authorised contact person. Details of the call must be recorded in a comment on the practice profile.

Does the practice have at least one general practitioner working at the main and branch location/s and do all practitioners have current professional indemnity insurance?

  • Yes, and the practice has selected Yes to both questions, go to Step 6
  • No, or the practice has answered No, continue assessing the form for any other details needed before returning the form to the practice. Go to Step 6

6

MBS services + Read more ...

Practices providing 3,000 or more MBS services per annum must be accredited or registered for accreditation.

Does the practice branch provide 3,000 or more MBS services per annum?

7

Accreditation details + Read more ...

Practices providing 3,000 or more MBS services per annum must be accredited or registered for accreditation. The practice must include a copy of the current accreditation or registered for accreditation certificate if the branch location is accredited.

The practice does not need to complete Questions 12 if a copy of their ‘accreditation’ or ‘registered for accreditation certificate’ is attached.

Is the practice branch accredited or registered for accreditation?

  • Yes,
    • and there is a copy of the 'Accreditation certificate' or 'Registered for accreditation certificate', go to Step 8
    • if there is no certificate attached to the Practice Incentives Additional practice branch (IP025) form, search PaNDA for an accreditation certificate
  • No, or the certificate has not been provided, continue assessing the rest of the form to see if any other details are needed before returning the form to the practice. Go to Step 8

8

General practitioner and nurse practitioner details + Read more ...

The practice must complete a separate Part C General practitioner and nurse practitioner details for each practitioner working at the branch location. There must be at least one general practitioner working at the main location and the branch location.

  • Select Practice Details from the Main menu
  • Select Associated GPs from the drop down. The Associated GPs screen will show

Has the practice completed Part C for at least one general practitioner registered as a current GP at the main practice address and the declaration been signed by them?

Separate IP003 forms can be accepted instead of the practice completing Part C.

9

Check the Practice declaration + Read more ...

Check Part D Practice declaration. There must be:

  • The signature of at least one registered owner or authorised contact person
    Do not check these details if the practice ID is missing, incorrect or the practice cannot be identified
  • Their full name
    If there are no name details, check the signature. Accept the form if the name can be identified from the signature

If the date is missing that is acceptable.

Are the declaration details complete?

10

Check the registered locations + Read more ...

Log on to PIP Online and/or WIP - Practice Stream Online.

  • Select Practice Details from the Main menu
  • Select Locations from the drop down. The Locations screen will show
  • Under Current Locations, check if the practice branch is listed
  • Select View from the Details column to see the full practice address

Is the practice branch listed?

11

Check the practitioners + Read more ...

  • Select Practice Details from the Main menu
  • Select Associated GPs from the drop down. The Associated GPs screen will show

Are all practitioners who completed Part C or provided a Practice Incentives individual general practitioner or nurse practitioner (IP003) form registered?

12

PIP consenting practice + Read more ...

Has the practice provided a separate WIP - Practice Stream ID at Question 2?

If the practice is not PIP consenting and has not provided a separate WIP - Practice Stream Practice ID, do not make updates in WIP - Practice Stream.

13

Returning incomplete forms + Read more ...

If the form needs more details:

Process the IP025 form

Table 2

Step

Action

1

Log into systems + Read more ...

Log on to these systems

2

Search for the practice + Read more ...

On the Practice Search screen:

  • key the Practice ID
  • select Search. The Search Results will show
  • select the Practice ID hyperlink
  • the Practice Summary screen will show

3

Add location - location address + Read more ...

  • Select Practice Details from the Main menu
  • Select Locations from the drop down. The Locations screen will show
  • Under Add Location - Location Address, key the below details from Part B Additional practice branch details:
    • Address Line 1
    • Address Line 2 (if applicable)
    • Locality
    • State
    • Postcode

The additional location screen does not have a practice name field. If the practice has provided practice name or building name, key those details in Address Line 1.

4

Add location - accreditation details + Read more ...

Under Add Location - Accreditation Details:

  • Select/key the below details as per the accreditation certificate
    • Accreditation type - select 'not accredited' if the location is not accredited
    • Accreditation body
    • Accreditation Number
    • Start Date
    • End Date
  • Select Add Location

5

Add General Practitioners or Nurse Practitioners + Read more ...

Add the practitioners who have completed Part C or lodged a Practice Incentives Individual general practitioner, or nurse practitioner details (IP003) form.

6

Upload documentation and finalise work item + Read more ...

7

WIP - Practice Stream practice + Read more ...

If the practice is not PIP consenting and has not provided a separate WIP - Practice Stream Practice ID, do not make updates in WIP - Practice Stream.

Did the practice provide a separate WIP - Practice Stream ID at Question 3 or is the practice PIP consenting?

Assess removing a practice branch

Table 3

Step

Action

1

Log into systems + Read more ...

Log on to these systems

2

Assess the documents + Read more ...

Assess the below documents:

  • Practice Incentives application (IP001) form for the practice branch that is splitting from the main practice address. Do not action the new application
  • Letter from the practice owner(s). This must include:
    • consent to remove the practice branch from the main practice address, and
    • the signature of at least one registered owner
  • Accreditation or registered for accreditation certificate, for the practice branch that is splitting from the main practice address

Has the practice provided the above documents?

3

Assess the change of ownership + Read more ...

The new practice owner must provide the following additional information:

  • Evidence to confirm the changes to the practice ownership, including the date the ownership changed. See Change of practice ownership for PIP and WIP - Practice Stream for information about acceptable evidence
  • Evidence to confirm the practice is now independent from the main location
  • Evidence the accreditation was included in the transfer of ownership

Has the practice provided the above documents

4

Search for the practice + Read more ...

Search for the practice in PIP Online or WIP - Practice Stream Online.

On the Practice Search screen:

  • key the Practice ID
  • select Search. The Search Results will show

Check if the practice name and address on the practice profile match the details on the letter.

If the details:

  • match, go to Step 5
  • do not match, check the company name or trading name:
    • Select the Practice ID. The Practice Summary screen will show
    • Select Practice Details from the Main menu
    • Select Ownership Details from the drop down. The Ownership details screen will show

Do these details match the details on the form?

  • Yes, go to Step 5
  • No, check that the Practice ID keyed is correct. If the practice ID is incorrect or invalid, go to Step 7

5

Review current locations + Read more ...

  • Select Practice Details from the Main menu
  • Select Locations from the drop down. The Locations screen will show
  • Under Current Locations, check if the practice branch that is splitting from the main practice address is listed
  • Select View from the Details column to view the full practice address

Is the practice branch listed?

  • Yes,
  • if the location has the same ownership, see Table 4
  • if the ownership has changed and the Standardised Whole Patient Equivalent (SWPE) value is being transferred, see Table 5
  • No, go to Step 6

6

Search for the practice branch + Read more ...

The location may already be approved for PIP. Search for the practice in PIP Online or WIP - Practice Stream Online.

  • select Practice. The Practice Search screen will show
  • key the locality or postcode of the practice branch
  • select Search
  • the Search Results will show

Check if the following details match the practice branch details on the Practice Incentives application (IP001) form:

  • practice name and address
  • practice ownership
  • authorised contact details

If the details:

Note: the practice search will only identify practices approved for the PIP and WIP - Practice Stream with their own practice ID. Locations registered as a branch location under a different practice ID will not show in the practice search list. The online systems will identify the location as a duplicate when a new application is submitted.

7

Returning incomplete forms + Read more ...

If the documents need more details:

  • Return the form to the practice. Use the We need more information to process your application (z2592) letter If the new application cannot be processed to ‘initial’ stage, key the practice name as the practice application ID
  • use the address on the Practice Incentives application (IP001) form if there has been a change of ownership

If the practice is not a PIP consenting practice, upload the letter to both profiles.

Remove a practice branch

Table 4

Step

Action

1

Log into systems + Read more ...

Log on to these systems

2

Search for the practice + Read more ...

Search for the practice in PIP Online or WIP - Practice Stream Online.

On the Practice Search screen:

  • key the Practice ID
  • select Search. The Search Results will show
  • select the Practice ID hyperlink
  • the Practice Summary screen will show

3

Associated General Practitioners (GPs) + Read more ...

  • Select Practice Details from the Main menu
  • Select Associated GPs from the Main menu. The Associated GPs screen will show

Check the start date of all GPs completing Part F for the new application

The start date on PIP Online and WIP - Practice Stream cannot be before the start date on the Provider Directory System (PDS).

Log on to Provider Directory System (PDS).

Search for the practitioner from the Provider Directories menu:

  • Select Provider location
  • Select View from the drop down
  • Key the Provider stem (first 6 digits) in the Provider Stem field
  • Key the Provider location (7th character, alpha or numeric) in the Provider location field
  • Select Search. The Search Results will show

If the start date on the PIP Online and WIP - Practice Stream Online is:

  • Before the PDS date:
    • escalate to the Local Peer Support (LPS) to have the GP deleted
    • once LPS have deleted the GP, re-add the GP with the PDS start date
    • go to Step 4
  • After the PDS date, go to Step 4

4

Check for the Procedural GP payment + Read more ...

Check if the practice is registered for Procedural GP Payments. GPs registered for procedural payments under the practice branch must have their eligibility removed.

  • Select Incentives Summary from the main menu
  • Check the Procedural GP Payment under Rural Support Stream

Practices must be in RRMA 3-7 to apply for the Procedural GP Payment. Rural Support Stream will not show for practices in RRMA 1-2

Is the practice approved for the Procedural GP Payment?

5

Check for procedural GP registration + Read more ...

  • Select Practice details from the main menu
  • Select Associated GPs from the drop down
  • The GPs registered at the practice will show

Check the branch location provider number for each GP that has completed a Part F in the new application.

  • Select edit next to the provider details for the branch location
  • the GP details screen will open
  • Check Procedural GP under Add consent details

Is there a procedural GP tier indicated for the practitioner?

  • Yes, the procedural tier must be removed:
    • Change the answer to the Procedural GP question to ‘No
    • Select Update consent
    • Go to Step 6
  • No, go to Step 6

6

Close the practice branch + Read more ...

  • Select Practice Details from the Main menu
  • Select Locations from the drop down. The Locations screen will show

Under Current Locations:

  • Go to the closing practice branch
  • Select View from the Details column to see the full practice address
  • Select the appropriate radio button from the Select column
  • Select Close Location. The Close Location screen will show
  • Key yesterday's date in the Closure Date field
  • Select Save and Exit

7

Add comment + Read more ...

  • Select Comments from the Main menu
  • The Comments screen will show

Under Add new comment:

  • Select/key the following details:
    • Area: Locations
    • Reason: Other
    • Comment: ‘practice branch [location] removed from main practice and approved under a new practice ID
  • Select Add Comment

8

PIP consenting practice + Read more ...

Is the practice a PIP consenting practice?

If the practice is not PIP consenting and has not provided a separate WIP - Practice Stream Practice ID, do not make updates in WIP - Practice Stream.

9

Process application form + Read more ...

Process the Practice Incentives application (IP001) form.

Key the start date of all provider numbers as today’s date.

Note: the PIP Online and WIP - Practice Stream Online will not accept a practitioner start date before today’s date. The provider numbers are already registered for that period.

10

Upload documents and finalise the work item + Read more ...

Remove a branch location and transfer the SWPE to a new practice

Table 5

Step

Action

1

Log into systems + Read more ...

Log on to these systems

2

Search for the practice + Read more ...

Search for the practice in PIP Online or WIP - Practice Stream Online.

On the Practice Search screen:

  • key the Practice ID
  • select Search. The Search Results will show
  • select the Practice ID hyperlink
  • the Practice Summary screen will show

3

Associated General Practitioners (GPs) + Read more ...

  • Select Practice Details from the Main menu
  • Select Associated GPs from the Main menu. The Associated GPs screen will show

Check the start date of all GPs completing Part F for the new application.

The start date on PIP Online and WIP - Practice Stream cannot be before the start date on the Provider Directory System (PDS).

Log on to Provider Directory System (PDS).

Search for the practitioner from the Provider Directories menu:

  • Select Provider location
  • Select View from the drop down
  • Key the Provider stem (first 6 digits) in the Provider Stem field
  • Key the Provider location (7th character, alpha or numeric) in the Provider location field
  • Select Search. The Search Results will show

If the start date on the PIP Online and WIP - Practice Stream Online is:

  • Before the PDS date:
    • escalate to the Local Peer Support (LPS) to have the GP deleted
    • once LPS have deleted the GP, re-add the GP with the PDS start date
    • go to Step 4
  • After the PDS date, go to Step 4

4

Check for the Procedural GP payment + Read more ...

Check if the practice is registered for Procedural GP Payments. GPs registered for procedural payments under the practice branch must have their eligibility removed.

  • Select Incentives Summary from the main menu
  • Check the Procedural GP Payment under Rural Support Stream

Practices must be in RRMA 3-7 to apply for the Procedural GP Payment. Rural Support Stream will not show for practices in RRMA 1-2.

Is the practice approved for the Procedural GP Payment?

5

Check for procedural GP registration + Read more ...

  • Select Practice details from the main menu
  • Select Associated GPs from the drop down
  • The GPs registered at the practice will show

Check the branch location provider number for each GP that has completed a Part F in the new application.

  • Select edit next to the provider details for the branch location
  • the GP details screen will open
  • Check Procedural GP under Add consent details

Is there a procedural GP tier indicated for the practitioner?

  • Yes, the procedural tier must be removed:
    • Change the answer to the Procedural GP question to ‘No
    • Select Update consent
    • Go to Step 6
  • No, go to Step 6

6

End date the GPs + Read more ...

The new practice owners are eligible for the current quarter Standardised Whole Patient Equivalent (SWPE) value for any practitioners who are remaining with the former branch location.

Check the Part F forms in the new application against the current provider list for the practice branch.

Are there practitioners at the practice branch who have completed a Part F for the new application?

  • Yes, the GP must be end dated on the final day of the last quarterly SWPE reference period. The Resources page has help to determine the correct GP end date. Then go to Step 7
  • No, go to Step 7

7

Close the practice branch + Read more ...

  • Select Practice Details from the Main menu
  • Select Locations from the drop down. The Locations screen will show

Under Current Locations:

  • Go to the closing practice branch
  • Select View from the Details column to see the full practice address
  • Select the appropriate radio button from the Select column
  • Select Close Location. The Close Location screen will show
  • Key yesterday's date in the Closure Date field
  • Select Save and Exit

8

Check practice postal address + Read more ...

Select Practice Details, Contact Details from the main menu

The Contact Details screen will show

Is the postal address the same as the closed practice branch address?

9

Check practice ownership address + Read more ...

  • Select Practice Details, Ownership Details from the main menu
  • The Ownership Details screen will show

Is the ownership address the same as the closed practice branch address?

10

Add comment + Read more ...

  • Select Comments from the Main menu
  • The Comments screen will show

Under Add new comment:

  • Select/key the following details:
    • Area: Locations
    • Reason: Other
    • Comment: ‘practice branch [location] has changed ownership and is no longer associated with this practice.’ Location has been closed on this profile
    • Do not include any information about the new practice ID or practice status in the comment
  • Select Add Comment

11

PIP consenting practice + Read more ...

Is the practice a PIP consenting practice?

If the practice is not PIP consenting and has not provided a separate WIP - Practice Stream Practice ID, contact the practice to confirm the WIP - Practice ID. The information must be obtained from an owner or authorised contact person. The call must be documented in a comment

12

Process application form + Read more ...

Process the Practice Incentives application (IP001) form.

When keying the practitioner start dates:

  • use the Part F start date for new practitioners at the practice
  • use the first day of the current SWPE reference period for practitioners who have remained with the practice. The Resources page contains details on using the correct start date

Note: the PIP Online and WIP - Practice Stream Online will not accept a start date before the GP end date. Provider numbers can only be registered at one practice at a time.

13

Upload documents and finalise the work item + Read more ...

Assess which location identifies as the main practice address

Table 6

Step

Action

1

Log into systems + Read more ...

Log on to these systems

2

Assess the documents + Read more ...

Assess the letter from the practice owner(s). This must:

  • confirm which location identifies as the main practice address, and
  • include the signature of at least one registered owner
  • if there are no name details, check the signature. Accept the form if the name can be identified from the signature

Has the practice provided the above information?

3

Search for the practice + Read more ...

Search for the practice in PIP Online or WIP - Practice Stream Online.

On the Practice Search screen:

  • key the Practice ID
  • select Search. The Search Results will show

Check if the practice name and address on the practice profile match the details on the letter.

If the details:

  • match, go to Step 4
  • do not match, check the company name or trading name:
    • Select the Practice ID. The Practice Summary screen will show
    • Select Practice Details from the Main menu
    • Select Ownership Details from the drop down. The Ownership details screen will show

Do these details match the details on the form?

4

Review current locations + Read more ...

  • Select Practice Details from the Main menu
  • Select Locations from the drop down. The Locations screen will show

Under Current Locations:

  • check if the practice branch that is identifying as the main practice address is listed
  • select View from the Details column to see the full practice address

Is the practice branch listed?

5

Practice branch + Read more ...

Search PaNDA for a Practice Incentives Additional practice branch (IP025) form.

Has the practice submitted an IP025 form?

6

Check the accreditation + Read more ...

  • Select Practice Details from the Main menu
  • Select Eligibility from the drop down. The Eligibility screen will show

Is the practice branch accredited?

A registered for accreditation certificate is not acceptable unless the main location is still within their initial 12 month registration period. The practice’s accreditation must be ongoing to maintain eligibility for the PIP and the WIP - Practice Stream.

  • Yes, go to Step 7
  • No, and an accreditation certificate is:
    • provided, go to Step 7
    • not provided, check the rest of the request for any other details needed before returning the request to the practice

If the current and new main locations are both registered for accreditation, the accreditation registration period will not change. The practice will still be required to provide evidence of accreditation within 12 months of the date of approval in the PIP

7

Check the practice closure + Read more ...

If the current main practice address is closing, the practice must provide one of the below:

  • Practice Incentives practice closure or withdrawal (IP007) form
  • Written correspondence confirming the closure

Has the current main practice address closed?

8

Check the practitioners + Read more ...

  • Select Practice Details from the Main menu
  • Select Associated GPs from the drop down. The Associated GPs screen will show

Is at least one practitioner registered at the current main practice address, and the practice branch identifying as the new main practice address? This does not apply if the main location is closing

9

Returning incomplete documents + Read more ...

If the documents need more details:

If the practice is not a PIP consenting practice, upload the letter to both profiles.

Change which location identifies as the main practice address

Table 7

Step

Action

1

Log into systems + Read more ...

Log on to these systems

2

Search for the practice + Read more ...

Search for the practice in PIP Online or WIP - Practice Stream Online.

On the Practice Search screen:

  • Key the Practice ID
  • Select Search. The Search Results will show
  • Select the practice ID hyperlink
  • The Practice summary screen will show

3

Practice branch + Read more ...

  • Select Practice Details from the Main menu
  • Select Locations from the drop down. The Locations screen will show

Does a practice branch need to be added:

4

Accreditation details + Read more ...

  • Select Practice Details from the Main menu
  • Select Eligibility from the drop down menu. The Eligibility screen will show

Do the accreditation details need updating?

5

Set the main practice address + Read more ...

  • Select Practice Details from the Main menu
  • Select Locations from the drop down. The Locations screen will show

Under Current Locations:

  • Go to the location needing to be set as the main practice address
  • Select the radio button from the Select column
  • Select Set as Main
  • Select Yes

6

Add a comment + Read more ...

  • Select Comments from the Main menu
  • The Comments screen will show

Under Add new comment:

  • Select/key the below details:
    • Area: Locations
    • Reason: Other
    • Comment: practice branch [location] set as the main practice location, notification received on DD/MM/YYYY. System updated on DD/MM/YYYY
  • Select Add Comment

7

Practice closure + Read more ...

Has the practice notified that the original main practice address (now practice branch) is closed?

8

Check the Postal address + Read more ...

Check that the closed branch practice address is not listed as the practice postal address.

From the main menu:

  • select Practice details
  • then Contact details from the drop down
  • the Contact details screen will show

Is the closed practice branch address listed as the postal address for the practice?

  • Yes, key the new main location as the postal address
  • No, go to Step 9

9

Check the Ownership address + Read more ...

Check that the closed branch practice address is not listed as the ownership address.

From the main menu:

  • select Practice details
  • then Ownership details from the drop down
  • the Ownership details screen will show

Is the closed practice branch address listed as the ownership address for the practice?

  • Yes, key the new main location as the ownership address
  • No, go to Step 10

10

Upload documents and finalise the work item + Read more ...

If the practice is not a PIP consenting practice, upload the letter to both profiles.

11

PIP consenting practice + Read more ...

Is the practice a PIP consenting practice?

If the practice is not PIP consenting and has not provided a separate WIP - Practice Stream Practice ID, do not make updates in WIP - Practice Stream.