Managing PaNDA work items for the Practice Incentives Program (PIP) and Workforce Incentive Program (WIP)

Work type identification codes

Table 1: Identification codes for notifications

Notification type	Form name	Identification code
eHealth application	IP002	eH
Ceasing a practitioner	IP003	CEASE GP
Procedural GP registration	IP003	PGP
Procedural GP application	IP004	PGP
IHI practice application	IP026	IHI
After hours application	IP030	AH
Quality Improvement application	IP033	QI
IHI patient withdrawal	IP029	WD
Practice relocation	IP005	RELOC
Change of contact	IP005	CONTACT
Practice amalgamation	IP005	AMALG
Change of bank details	IP005	BANK
Updating Health Professional hours	IP005	HP HOURS

Table 2: Active Incentive Program work types that are actioned by Service Delivery.

Panda Work Type	Incentive work type	Form Code
INC_PIP_WIP_ACCRED	Accreditation PIP/WIPPS	N/A
INC_PIP_WIP_AD_PRAC	Additional Practice Branch PIP/WIPPS	IP025
INC_PIP_WIP_SAMEND	Amendments PIP/WIPPS	N/A
INC_GPRIP_BANK_ACCOUNT_DETAILS	Bank Details SIP ACAI PIP	IP011
INC_PIP_WIP_CHG_OTH	Change of Details - Other PIP/WIPPS	IP005
INC_PIP_WIP_CHPR_OWN	Change of Practice Ownership PIP/WIPPS	IP010
INC_PIP_ANNUAL_STATEMENT	Confirmation Statement PIP	N/A
INC_WIP_QTR_CON_STMT	Confirmation Statement WIPPS	N/A
INC_PIP_IHI_AND_PBS_COPAYMENT_SINGLE_PATIENT_REG	IHI Patient Registration/Withdrawal PIP	IP017, IP029
INC_PIP_WIP_GP_NPDET	Individual Practitioner Details PIP/WIPPS	IP003
INC_OTHER_PROGRAMS	Other Programs	N/A
INC_PIP_WIP_PRC_CWDL	Practice & Branch Closure or Withdrawal PIP/WIPPS	IP007
INC_PIP_WIP_PR_OWN	Online PIP/WIPPS application	IP008
INC_PIP_WIP_APP	Manual PIP/WIPPS application	IP001
INC_PIP_TEACHING_PAYMENT_CLAIM	Teaching Claim PIP	IP006
INC_PIP_AFTER_HOURS_APPLICATION	PIP Individual PIP Incentives application	IP030, IP026, IP004, IP002, IP033
INC_RTS_MAIL	Returned Mail - Incentives
INC_PSO_Escalation	PIP, WIP - Practice Stream and WIP - Doctor Stream LPS escalation	N/A

Table 3: Active Incentive Program work types actioned by Program Management.

PaNDA Escalation work types	Program	Request type
Program Management - FTL INC_NO_Policy	PIP WIP - Practice Stream	FTL request
Program Management - Escalations INC_NO_Payments	PIP	Escalation GP ACAI duplicate payment advice request
Program Management - WIPPS Payment Escalations INC_NO_WIP_PS	WIP - Practice Stream	Escalation
Bank Details SIP ACAI PIP INC PIP GPACAI INCENTIVES BANKING DETAILS	SIP ACAI PIP	IP011
Recoveries - PIP/WIPPS INC_PIP_WIP_REC_REIM	PIP WIP - Practice Stream	IP032
Review of Decision - PIP/WIPPS INC_PIP_WIP_REV_DEC	PIP WIP - Practice Stream	IP027

Table 4

Work Type	Code
Free Text Letter	FTL [CODE]
Email	EMAIL [CODE]
Accreditation	ACCRED
Additional Practice Branch	ADD BRANCH
Amendments	AMEND
Bank Details SIP ACAI PIP	BANK ACAI
Bank Details WIP-DS	BANK WIP DS
Change of Details - Cease GP/NP	CoD CEASE
Change of Details - Authorised Contact	CoD CONTACT
Change of Details - Bank details	CoD BANK
Change of Details - Amalgamation	CoD AMALG
Change of Details - Relocation	CoD RELOC
Change of Ownership	OWNERSHIP
Confirmation Statement PIP	ACS
Confirmation Statement WIPPS	QCS
IHI Multi Patient Registration PIP	IHI MULTI
IHI Patient Registration	IHI
IHI Patient Withdrawal	IHI WD
IHI Practice Authority Registration	IHI PRAC AUTH
Individual Practitioner Details	INDIV DET
Individual Practitioner Details - Procedural GP	INDIV DET PGP
Practice & Branch Closure or Withdrawal	CLOSURE
Practice Ownership Details	HPOS APP
Program Application	PROG APP
Recovery /Voluntary Reimbursement	RECOVERY
Returned Mail	RTS
Review of Decision	RoD
Teaching Claim	TEACH
Incentive Application	INC APP
SIP/ACAI Duplicate Statement Requests	SIP DUP
Incentive payment enquiries	PAYMENTS

Table 5

Work type example	Description
Teaching Claim	University correspondence submitted. Please confirm if correspondence is acceptable.
Practice Ownership	Please confirm if evidence is sufficient to action change of ownership.
Practice Ownership	Complex ownership dispute, see uploaded file note and LPS email escalation for details.