Managing PaNDA work items for the Practice Incentives Program (PIP) and Workforce Incentive Program (WIP) - Practice Stream 012-23042007
Expand allWork type identification codes
Table 1: Identification codes for notifications
| Notification type | Form name | Identification code |
| eHealth application | IP002 | eH |
| Ceasing a practitioner | IP003 | CEASE GP |
| Procedural GP registration | IP003 | PGP |
| Procedural GP application | IP004 | PGP |
| IHI practice application | IP026 | IHI |
| After hours application | IP030 | AH |
| Quality Improvement application | IP033 | QI |
| IHI patient withdrawal | IP029 | WD |
| Practice relocation | IP005 | RELOC |
| Change of contact | IP005 | CONTACT |
| Practice amalgamation | IP005 | AMALG |
| Change of bank details | IP005 | BANK |
| Updating Health Professional hours | IP005 | HP HOURS |
Active Service Delivery PaNDA work types and associated forms
| Panda Work Type | Incentive work type | Form Code |
| INC_PIP_WIP_ACCRED | Accreditation PIP/WIPPS | N/A |
| INC_PIP_WIP_AD_PRAC | Additional Practice Branch PIP/WIPPS | IP025 |
| INC_PIP_WIP_SAMEND | Amendments PIP/WIPPS | N/A |
| INC_GPRIP_BANK_ACCOUNT_DETAILS | Bank Details SIP ACAI PIP | IP011 |
| INC_PIP_WIP_CHG_OTH | Change of Details - Other PIP/WIPPS | IP005 |
| INC_PIP_WIP_CHPR_OWN | Change of Practice Ownership PIP/WIPPS | IP010 |
| INC_PIP_ANNUAL_STATEMENT | Confirmation Statement PIP | N/A |
| INC_WIP_QTR_CON_STMT | Confirmation Statement WIPPS | N/A |
| INC_PIP_IHI_AND_PBS_COPAYMENT_SINGLE_PATIENT_REG | IHI Patient Registration/Withdrawal PIP | IP017, IP029 |
| INC_PIP_WIP_GP_NPDET | Individual Practitioner Details PIP/WIPPS | IP003 |
| INC_OTHER_PROGRAMS | Other Programs | N/A |
| INC_PIP_WIP_PRC_CWDL | Practice & Branch Closure or Withdrawal PIP/WIPPS | IP007 |
| INC_PIP_WIP_PR_OWN | Online PIP/WIPPS application | IP008 |
| INC_PIP_WIP_APP | Manual PIP/WIPPS application | IP001 |
| INC_PIP_TEACHING_PAYMENT_CLAIM | Teaching Claim PIP | IP006 |
| INC_PIP_AFTER_HOURS_APPLICATION | PIP Individual PIP Incentives application | IP030, IP026, IP004, IP002, IP033 |
| INC_RTS_MAIL | Returned Mail - Incentives | |
| INC_PSO_Escalation | PIP, WIP - Practice Stream and WIP - Doctor Stream LPS escalation | N/A |
Active Program Management PaNDA work types
Table 3: Active Incentive Program work types actioned by Program Management.
| PaNDA Escalation work types | Program | Request type |
| Program Management - FTL INC_NO_Policy | PIP WIP - Practice Stream | FTL request |
| Program Management - Escalations INC_NO_Payments | PIP | Escalation GP ACAI duplicate payment advice request |
| Program Management - WIPPS Payment Escalations INC_NO_WIP_PS | WIP - Practice Stream | Escalation |
| Bank Details SIP ACAI PIP INC PIP GPACAI INCENTIVES BANKING DETAILS | SIP ACAI PIP | IP011 |
| Recoveries - PIP/WIPPS INC_PIP_WIP_REC_REIM | PIP WIP - Practice Stream | IP032 |
| Review of Decision - PIP/WIPPS INC_PIP_WIP_REV_DEC | PIP WIP - Practice Stream | IP027 |
PaNDA Escalation codes for free text letters (FTL) and escalations
| Work Type | Code |
| Free Text Letter | FTL [CODE] |
EMAIL [CODE] | |
| Accreditation | ACCRED |
| Additional Practice Branch | ADD BRANCH |
| Amendments | AMEND |
| Bank Details SIP ACAI PIP | BANK ACAI |
| Bank Details WIP-DS | BANK WIP DS |
| Change of Details - Cease GP/NP | CoD CEASE |
| Change of Details - Authorised Contact | CoD CONTACT |
| Change of Details - Bank details | CoD BANK |
| Change of Details - Amalgamation | CoD AMALG |
| Change of Details - Relocation | CoD RELOC |
| Change of Ownership | OWNERSHIP |
| Confirmation Statement PIP | ACS |
| Confirmation Statement WIPPS | QCS |
| IHI Multi Patient Registration PIP | IHI MULTI |
| IHI Patient Registration | IHI |
| IHI Patient Withdrawal | IHI WD |
| IHI Practice Authority Registration | IHI PRAC AUTH |
| Individual Practitioner Details | INDIV DET |
| Individual Practitioner Details - Procedural GP | INDIV DET PGP |
| Practice & Branch Closure or Withdrawal | CLOSURE |
| Practice Ownership Details | HPOS APP |
| Program Application | PROG APP |
| Recovery /Voluntary Reimbursement | RECOVERY |
| Returned Mail | RTS |
| Review of Decision | RoD |
| Teaching Claim | TEACH |
| Incentive Application | INC APP |
| SIP/ACAI Duplicate Statement Requests | SIP DUP |
| Incentive payment enquiries | PAYMENTS |
Escalation processing note examples
Table 5
| Work type example | Description |
| Teaching Claim | University correspondence submitted. Please confirm if correspondence is acceptable. |
| Practice Ownership | Please confirm if evidence is sufficient to action change of ownership. |
| Practice Ownership | Complex ownership dispute, see uploaded file note and LPS email escalation for details. |