Managing PaNDA work items for the Practice Incentives Program (PIP) and Workforce Incentive Program (WIP) - Practice Stream 012-23042007
Work type identification codes
Table 1: Identification codes for notifications
Notification type |
Form name |
Identification code |
eHealth application |
IP002 |
eH |
Procedure GP application |
IP004 |
PGP |
IHI practice application |
IP026 |
IHI |
After hours application |
IP030 |
AH |
Quality Improvement application |
IP033 |
QI |
IHI patient withdrawal |
IP029 |
WD |
Practice relocation |
IP005 |
RELOC |
Change of contact |
IP005 |
CONTACT |
Ceasing a practitioner |
IP005 |
CEASE GP |
Practice amalgamation |
IP005 |
AMALG |
Change of bank details |
IP005 |
BANK |
Updating Health Professional hours |
IP005 |
HP HOURS |
Active Service Delivery PaNDA work types and associated forms
Table 2: Active Incentive Program work types that are actioned by Service Delivery.
Panda Work Type |
Incentive work type |
Form Code |
INC_PIP_WIP_ACCRED |
Accreditation PIP/WIPPS |
N/A |
INC_PIP_WIP_AD_PRAC |
Additional Practice Branch PIP/WIPPS |
IP025 |
INC_PIP_WIP_SAMEND |
Amendments PIP/WIPPS |
N/A |
INC_PIP_GPACAI_INCENTIVES_BANKING_DETAILS |
Bank Details SIP ACAI PIP |
IP011 |
INC_GPRIP_BANK_ACCOUNT_DETAILS |
Bank Details WIP-DS |
IP020 |
INC_PIP_WIP_CHG_OTH |
Change of Details - Other PIP/WIPPS |
IP005 |
INC_PIP_WIP_CHPR_OWN |
Change of Practice Ownership PIP/WIPPS |
IP010 |
INC_PIP_ANNUAL_STATEMENT |
Confirmation Statement PIP |
N/A |
INC_WIP_QTR_CON_STMT |
Confirmation Statement WIPPS |
N/A |
INC_PIP_IHI_AND_PBS_COPAYMENT_SINGLE_PATIENT_REG |
IHI Patient Registration/Withdrawal PIP |
IP017, IP029 |
INC_PIP_WIP_GP_NPDET |
Individual Practitioner Details PIP/WIPPS |
IP003 |
INC_OTHER_PROGRAMS |
Other Programs |
N/A |
INC_PIP_WIP_PRC_CWDL |
Practice & Branch Closure or Withdrawal PIP/WIPPS |
IP007 |
INC_PIP_WIP_PR_OWN |
Practice Ownership Details PIP/WIPPS |
IP008 |
INC_PIP_WIP_APP |
Program Application PIP/WIPPS |
IP001 |
INC_PIP_TEACHING_PAYMENT_CLAIM |
Teaching Claim PIP |
IP006 |
INC_PIP_AFTER_HOURS_APPLICATION |
PIP Individual PIP Incentives application |
IP030, IP026, IP004, IP002, IP033 |
INC_RTS_MAIL |
Returned Mail - Incentives |
|
INC_PSO_Escalation |
PIP, WIP – Practice Stream and WIP – Doctor Stream LPS escalation |
N/A |
Active Program Management PaNDA work types
Table 3: Active Incentive Program work types actioned by Program Management.
PaNDA Escalation work types |
Program |
Request type |
INC_NO_Policy |
PIP WIP - Practice Stream |
FTL request |
INC_NO_Payments |
PIP |
Escalation |
INC_NO_Projects |
PIP |
ACAI dup statement request |
INC_NO_WIP_PS |
WIP - Practice Stream |
Escalation |
INC_PIP_WIP_REC_REIM |
Recovery/Voluntary Reimbursement PIP/WIPPS |
IP032 |
INC_PIP_WIP_REV_DEC |
Review of Decision - PIP/WIPPS |
IP027 |
PaNDA Escalation codes for free text letters (FTL) and escalations
Table 4
Work Type |
Code |
Free Text Letter |
FTL [CODE] |
|
EMAIL [CODE] |
Accreditation |
ACCRED |
Additional Practice Branch |
ADD BRANCH |
Amendments |
AMEND |
Bank Details SIP ACAI PIP |
BANK ACAI |
Bank Details WIP-DS |
BANK WIP DS |
Change of Details - Cease GP/NP |
CoD CEASE |
Change of Details - Authorised Contact |
CoD CONTACT |
Change of Details - Bank details |
CoD BANK |
Change of Details - Amalgamation |
CoD AMALG |
Change of Details - Relocation |
CoD RELOC |
Change of Ownership |
OWNERSHIP |
Confirmation Statement PIP |
ACS |
Confirmation Statement WIPPS |
QCS |
IHI Multi Patient Registration PIP |
IHI MULTI |
IHI Patient Registration |
IHI |
IHI Patient Withdrawal |
IHI WD |
IHI Practice Authority Registration |
IHI PRAC AUTH |
Individual Practitioner Details |
INDIV DET |
Practice & Branch Closure or Withdrawal |
CLOSURE |
Practice Ownership Details |
HPOS APP |
Program Application |
PROG APP [SPLIT] |
Recovery /Voluntary Reimbursement |
RECOVERY |
Returned Mail |
RTS |
Review of Decision |
RoD |
Teaching Claim |
TEACH |
Incentive Application |
INC APP |
SIP/ACAI Duplicate Statement Requests |
SIP DUP |
Incentive payment enquiries |
PAYMENTS |
Escalation processing note examples
Table 5
Work type example |
Description |
Teaching Claim |
University correspondence submitted. Please confirm if correspondence is acceptable. |
Practice Ownership |
Please confirm if evidence is sufficient to action change of ownership. |
Practice Ownership |
Complex ownership dispute, see uploaded file note and LPS email escalation for details. |
Retired Incentives PaNDA work types
Table 6: Retired Incentive Program work types - these work types will no longer show in the work type list. Historical work that was completed in these work types still appear and can be requested if needed. Refer to LPS.
Panda Work Type |
Incentive work type |
Form Code |
INC_PIP_ACCREDITATIONS |
Accreditation PIP (Retired) |
N/A |
INC_WIP_ACCRED |
Accreditation WIPPS (Retired) |
N/A |
INC_PIP_ADDITIONAL_PRACTICE_BRANCH_FORM |
Additional Practice Branch PIP (Retired) |
IP025 |
INC_WIP_ADD_PRAC |
Additional Practice Branch WIPPS (Retired) |
IP025 |
INC_PIP_SIMPLE_AMENDMENT |
Amendments PIP (Retired) |
N/A |
INC_WIP_SAMEND |
Amendments WIPPS (Retired) |
N/A |
INC_PIP_CHANGE_PRACTICE_DETAILS |
Change of Details - Bank Account PIP (Retired) |
IP005 |
INC_PIP_WIP_CHG_DET |
Change of Details – Bank Account PIP/WIPPS (Retired) |
IP005 |
INC_PIP_CHANGE_OTH |
Change of Details - Other PIP (Retired) |
IP005 |
INC_WIP_CHANGE_OTH |
Change of Details - Other WIPPS (Retired) |
IP005 |
INC_WIP_CHANGE_DET |
Change of Details - Bank Account WIPPS (Retired) |
IP005 |
INC_PIP_CHANGE_OWN |
Change of Practice Ownership PIP (Retired) |
IP010 |
INC_WIP_CHG_OWN |
Change of Practice Ownership WIPPS (Retired) |
IP010 |
INC_PIP_IHI_AND_PBS_COPAYMENT_MULTI_PATIENT_REG |
IHI Multi Patient Registration PIP (Retired) |
IP019 Decommissioned form |
INC_PIP_IHI_PRACTICE_AUTHORITY_REGISTER_FORM |
IHI Practice Authority Registration PIP (Retired) |
IP009 |
INC_PIP_PRACDET |
Individual Practitioner Details PIP (Retired) |
IP003 |
INC_WIP_PRACDET |
Individual Practitioner Details WIPPS (Retired) |
IP003 |
INC_PIP_WIP_PRC_CWDL |
Practice & Branch Closure or Withdrawal PIP/WIPPS (Retired) |
IP007 |
INC_PIP_PB_CLOSE |
Prac and Branch Closure or Withdrawal PIP (Retired) |
IP007 |
INC_PNIP_PB_CLOSE |
Prac and Branch Closure or Withdrawal PNIP (Retired) |
IP007 |
INC_PIP_WIP_PR_OWNERSHIP_DETAILS_FORM |
Practice Ownership Details PIP/WIPPS (Retired) |
IP008 |
INC_WIP_PRAC_OWN |
DET Practice Ownership Details WIPPS (Retired) |
IP008 |
INC_PIP_PROGRAM_APPLICATION |
Program Application PIP (Retired) |
IP001 |
INC_WIP_PROG_APPLIC |
Program Application WIPPS (Retired) |
IP001 |
INC_PIP |
Recovery/Voluntary Reimbursement - PIP (Retired) |
N/A |
INC_PIP_WIP_REC_REIM |
Recovery/Voluntary Reimbursement PIP/WIPPS (Retired) |
N/A |
INC _PIP_REV_DECISION |
Review of Decision PIP (Retired) |
IP0027 |
INC_PIP_WIP_REV_DEC |
Review of Decision - PIP/WIPPS (Retired) |
IP0027 |
INC_PIP_IHI_AND_PBS_COPAYMENT_WITHDRAWAL |
IHI Patient Withdrawal PIP |
IP0029 |
INC_PIP_EHEALTH_APPLICATION |
eHealth Application PIP |
IP002 |
INC_PIP_EHLTH_QI_APP |
eHealth/QI Application PIP |
IP033 (QI)/IP002 (eHealth) |
INC_PIP_IHI_PBS_COPAY_MEASURE_APPLICATION IHI |
Practice Application PIP |
IP026 |
INC_PROCD_GP_PMT_APP |
Procedural GP Payment Application |
IP004 |