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Identifying customer vulnerability and risk issues 003-06010000

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Add the course number to the Search field in the Learning Portal (LMS) in ESSentials:

  • CLK01077 - Crisis Payment Overview
  • CLK01078 - Crisis Payment Assessments
  • SAU00344 - Separating safely
  • POR00781 - Family and Domestic Violence Refresher
  • POR00950 - Customers Experiencing Vulnerability
  • SAU00413 – Identifying and Managing Vulnerability