Social work assessments for families 003-12040000

If a child is in immediate danger or risk of harm you must act, and a delegate must call 000.

The Social work phone line is available during extended operating hours. Use the Social Work Line or see Referral to a social worker for more details.

This document outlines how Services Australia social workers conduct assessments for family assistance payments.

Social worker assessments

Social workers conduct assessments for:

• Child Support non-parent carer assessments
• situations where a child may be at risk of harm

Services Australia staff will refer customers to social workers for informal assessments, with referrals for non-parent carer assessments made by Child Support.

Contents

Conducting a Child Support non-parent carer assessment

Conducting an assessment of care on an informal basis where a child may be at risk of harm