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Recording participation and compliance interventions in the Social Work Information System (SWIS) 003-12080020

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For Services Australia social workers only.

This document outlines the guidelines for social workers recording:

  • participation and compliance referrals
  • consults
  • assessments and/or interventions

Social work documentation for participation and compliance related work

Social work documentation covers the recording of:

  • consultations, assessments, referrals and interventions in Social Work Information System (SWIS)
  • social work DOCs (in SWIS and using Fast Note)
  • social work case notes
  • Comprehensive Compliance Assessment (CCA) referrals and assessments in SWIS

For detailed instructions on how social workers record work for Comprehensive Compliance Assessments, see Completing a Comprehensive Compliance Assessment (CCA).

The Resources page has:

  • standard DOC templates that staff must use when generating a DOC via SWIS for participation and compliance referrals from PST-skilled Service Officers
  • a link to an example of social work case notes recorded for participation and compliance related issues in SWIS

Social Work Information System (SWIS)

Creating, reviewing and deleting documents (including Fast Notes and DOA DOCs)

Completing a Comprehensive Compliance Assessment (CCA)

Exempting a job seeker from mutual obligation requirements due to special circumstances

Social work role in the Participation Solutions Team (PST)

Accessing a PST-skilled social worker