Calculating the start day for a claim made after partner's claim 106-05010040
Expand allThis document outlines the start date for a payment to commence when a customer lodges a claim for a social security payment and their partner has already lodged a claim for a payment.
Start date
If a customer makes a claim for a social security payment and the customer is qualified for the payment on the day on which the claim is made, the customer's start day in relation to the payment is the day on which the claim is made. In most cases, the start day for the payment will be determined by the general Start Day rules.
However, in some circumstances, a customer's start day may be earlier and different rules apply to different circumstances.
If a customer makes a claim within 14 days after their partner claiming a social security payment, and both claims are granted, the customer's start day is the first day they are qualified on or after their partner's start day.
The start day for automatically issued concession cards are always calculated in conjunction with the commencement date of the pension, benefit or allowance.
This provision does not apply to concession cards that must be claimed such as, Commonwealth Seniors Health Card (CSHC), Low Income Health Care Card (LIC), Ex-Carer Allowance (Child) Health Care Card (EHC) or Foster Child Health Care Card (FST).
Note: start dates may be affected where the customer and/or partner are subject to RapidConnect requirements. See Start Day for more details.
Exclusion periods
The start day of a claim will be delayed if the customer is required to serve a waiting, preclusion, or non-payment period. All these waiting and non-payment periods are referred to as exclusion periods.
The Resources page contains an example of a customer lodging a claim for payment after their partner has already lodged a claim for payment.
Related links
Claim lodgement of Centrelink claims