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Calculating the start day for a claim made after partner's claim 106-05010040

This document outlines the start date for a payment to commence when a customer lodges a claim for a social security payment and their partner has already lodged a claim for a payment.

Calculating the start day for a claim made after a partner's claim

Step	Action
1	Check timeframe of claim lodgement + Read more ... Has the customer made the claim within 14 days after their partner's claim? Note: day 1 of the 14 day period commences the day after partner’s claim was lodged. Yes, go to Step 2 No, the start date for the customer is the first day they become qualified for payment. Procedure ends here
2	Will the customer's partner’s claim be granted? + Read more ... Yes, go to Step 3 No, the start date for the customer is the first day they become qualified for payment. Procedure ends here
3	Determine start day for both customer and partner + Read more ... Determine the start day for both the customer's and their partner's claims. See Start Day for definition. Note: start dates may be affected where the customer and/or partner are subject to RapidConnect requirements. See Start Day for more details.
4	Compare start day of both customer and partner + Read more ... Is the partner's start day earlier than the customer's start day? Yes, go to Step 5 No, the start date for the customer is the first day they become qualified for payment. Procedure ends here
5	The start day + Read more ... The customer's start day is the first day they are qualified for the payment on or after their partner's start day.