Start day for Parenting Payment (PP) 106-05010080

Intent to claim provisions may apply to customers in vulnerable circumstances. See Intent to claim and vulnerable customers.

Has the customer (or third party) contacted Services Australia or an agent, and a valid intention to claim due to a vulnerable circumstance has been recorded for the customer?

• Yes, go to Step 2
• No, the start day will be the date the claim is lodged if qualified on that day. The PP start day may be backdated to the first day of qualification if PP is claimed within:
• 4 weeks after a child becoming a dependent PP child of the customer (first or subsequent PP child)
  Note: This does not apply when a child who is already a dependent child of the customer becomes a PP child of the customer, due to an increase in shared care arrangements
• 14 days after their partner makes a claim and both claims are granted, see Calculating the start day for a claim made after partner’s claim
• 4 weeks after their partner’s death. See Calculating the start day soon after a partner’s death
• Procedure ends here

Has the customer submitted their claim for PP within 14 days of the intent to claim contact?

• Yes, go to Step 3
• No, the start day will be the date the claim is lodged. The PP start day may be backdated to the first day of qualification if PP is claimed within:
• 4 weeks after a child becoming a dependent child of the customer (first or subsequent PP child)
• 14 days after their partner makes a claim and both claims are granted, see Calculating the start day for a claim made after partner’s claim
• 4 weeks after their partner’s death. See Calculating the start day soon after a partner’s death
• Procedure ends here

Is the customer qualified for PP and is PP payable from the valid intent to claim date? See Claiming Parenting Payment (PP)

• Yes, the start day will be the date of initial contact. This date will also be deemed to be the date of receipt from which to apply other backdating provisions (where applicable), including where the deemed date of receipt is within:
• 4 weeks after a child becoming a dependent child of the customer. This applies whether the child is the first PP child of the customer or a subsequent PP child who has become a dependent child
• 4 weeks after their partner's death, see Calculating the start day soon after a partner's death
• 14 days after their partner makes a claim and both claims are granted, see Calculating the start day for a claim made after partner’s claim
• No, go to Step 4

An early claim cannot be made pending the birth of a child as there is no definite date that the child will come into care.

If a child will become a dependent child by other means, the date of the change must be verified, for example, by contact with the person currently caring for the child, adoption papers or shared care arrangements.

Will the customer become qualified within 13 weeks after lodgement of claim?

• Yes, the start day will be the date the customer becomes qualified for PP. As a claim for Parenting Payment cannot be granted before the customer is qualified, the claim should be placed on hold until the qualification date, and the Progress of Claim (PoC) DOC noted with the reason
• No, early claim provisions do not apply and the claim for PP is to be rejected