Common modules and forms 106-07100000

This document outlines the most commonly issued Centrelink forms. Information collected on the form is transferred to the customer's record and used in determining a customer's entitlement to payments and services.

Modules

Some of the more commonly issued forms are called modules and are designed to gather specific information about a customer's circumstances.

For example most income support payments are asset tested. The Mod iA collects information on the customer's assets. This information is then recorded and an automatic assessment occurs to check that the customer's assets are below the applicable asset threshold.

Information collection methods

When customers wish to make a new claim, the information in some of the modules can be collected either, verbally during the customer's contact with Centrelink, such as the Staff Assisted Claim (SAC), or via the paper form. Regardless of the channel used, the details of the specific module and how that information was gathered must be clearly recorded on a DOC on the customer's record.

Contents

Assessing and coding the Assurance of Support (AoS) Mod AR

Assessing and coding the Business details for sole traders and partnerships MOD F

Assessing and coding the Income and Assets Mod iA

Completing, assessing and coding the Residence in Australia and other countries Mod O

Assessing the Partner details (MOD P)

Assessing and coding the Private Company details from the MOD PC

Assessing and coding the Private Trust MOD PT

Assessing and coding the Real Estate Mod R

Assessing the Separation details MOD S and online updates

Assessing and coding the Study details MOD (ST)

Assessing the Income and Assets (SA369)

Completing Parent(s)/Guardian(s) details for the Base Tax Year and Current Tax Year (MOD JY)