Foreign Pension Systems (FPS) status (A to F)
Explanation of Foreign Pension System (FPS) status and action
Table 1: this table describes the FPS screen codes for Comparable Foreign Payment (CFP) statuses, A to F, their meanings, use and action to be taken.
Status | Reason | Purpose | Letter Issued | Review action |
DEF (Deferred) | FGA (Deferred - granted future date) | Obsolete code - deferral no longer applicable Note: this code is used for approved manual workaround where system problem screens too early. When review matures, set status to 'ISS' for relevant Country/Payment Type on the Foreign Claim Details (FGD) screen | n/a | n/a |
DEF | FDB (Deferred - Future bonus claim) | Obsolete code - deferral no longer applicable | n/a | n/a |
FIN (Finalised) | GRA (Granted) | Used to record advice of grant of a CFP Note: generally coded automatically when a new ongoing CFP is recorded on FPD | No | No review* *MFU (I040FP) created for CIS to follow up any debt action due to the arrears of foreign pension |
FIN | REJ (Rejected) | Used to record advice of rejection of a CFP | No | No |
FIN | EXE (Exempt) | Used to exempt customer from requirement to claim a CFP | Yes | No |
FIN | NOM (Not entitled-Manual) | Used to indicate a manual decision has been made that a CFP claim should not proceed | Yes | No |
FIN | NOA (Not entitled – Auto) | Used when CFP screening has occurred and indicate a customer will not qualify for reasons other than contributions - auto Notes: - No CFP claim is sent
- Cannot be coded manually
- A voluntary claim may still be issued (see ISS-VOL)
| No | No |
FIN | NOC (Not entitled–Inadequate/ insufficient contributions) | Used when CFP screening has occurred and indicate a customer has insufficient contributions to qualify - auto Notes: - No CFP claim is sent
- Cannot be coded manually
- A voluntary claim may still be issued (see ISS-VOL)
| No | No |
FIN | NLA (Cannot lodge) | Used when CFP screening has occurred and a CFP claim cannot be lodged from the country in which the customer lives – auto Notes: - No CFP claim is sent
- Cannot be coded manually
| No | No |
FIN | TFR (Transfer to other pension) | Used to indicate a customer has transferred from one CFP to another (e.g. INV to AGE) | No | No |
Foreign Pension Systems (FPS) status (G to Z)
Explanation of Foreign Pension System (FPS) status and action
Table 2: this table describes the screen codes Comparable Foreign Payment (CFP) statuses, G to Z, their meanings, use and action to be taken.
Status | Reason | Purpose | Letter Issued | Review action |
GEP (Granted embargo pending) | | Used to indicate a CFP has been granted and embargo processing is not yet complete Notes: - Generally coded automatically when a new ongoing CFP is recorded on FPD
- Only applies to New Zealand
| Yes | Review set to create MFU (I035FP) after set period (varies by country and is controlled by a Reference Data Facility table: FRC.REV.PERIOD.TBL.) Review action: CIS to follow up embargo of arrears with customer and/or foreign pension authority. See New Zealand embargoes. |
ISS (Issued) | | Used to issue a customer a compulsory CFP claim | Yes | Series of automated reviews set to: - Send reminder letter after 42 days
- Suspend payment (SUS-CFP) 22 days after reminder letter if the customer resides inside Australia or 44 days if they reside outside Australia
- Cancel payment (CAN-CFP) 91 days after suspension. The cancellation date of effect will be set back to the suspension date
|
ISS | VOL (Voluntary) | Used to issue a customer a voluntary CFP claim | Yes | No |
OVS (Overseas) | Blank reason (CIS sent) | Blank reason indicates that International Services has sent the CFP claim to the foreign pension authority for processing | Yes | Review set to mature after set period (varies by country and is controlled by a Reference Data Facility table: FRC.REV.PERIOD.TBL). Review will either: - Send reminder after set period
- Send second reminder 22 days after first reminder letter if the customer resides inside Australia or 44 days if they reside outside Australia
- Suspend payment (SUS-FRC) 22 days after second reminder letter if the customer resides inside Australia or 44 days if they reside outside Australia
- Cancel payment (CAN-FRC) 91 days after suspension
|
OVS | DIR (Direct) | DIR reason indicates the customer has sent the CFP claim to the foreign pension authority for processing | Yes | Review set to mature after set period (varies by country and is controlled by a Reference Data Facility table: FRC.REV.PERIOD.TBL). Review will either: - Send reminder after set period
- Send second reminder 22 days after first reminder letter if the customer resides inside Australia or 44 days if they reside outside Australia
- Suspend payment (SUS-FRC) 22 days after second reminder letter if the customer resides inside Australia or 44 days if they reside outside Australia
- Cancel payment (CAN-FRC) 91 days after suspension
|
REI (Reissued) | | Used to reissue a compulsory CFP claim to a customer Notes: - Aligns with ISS, with matching letters/reviews
- May be coded more than once
| Yes | Series of automated reviews set to: - Send reminder letter after 42 days
- Suspend payment (SUS-CFP) 22 days after reminder letter if the customer resides inside Australia or 44 days if they reside outside Australia
- Cancel payment (CAN-CFP) 91 days after suspension
|
REI | VOL (Voluntary) | Used to reissue a voluntary CFP claim to a customer Notes: - Aligns with ISS (VOL), with matching letters/reviews
- May be coded more than once
| Yes | No |
RET (Returned) | CSC (Service Centre) | Record receipt of a foreign pension claim in Service Centre | No | Review set to create MFU (I044FP) after seven days for manual action Review action: CIS to follow up non-receipt of foreign pension claim with Service Centre |
RET | CIS (International Services) | Record receipt of a foreign pension claim in CIS | No | Review set to create MFU (I034FP) after 21 days (91 for INV) for manual action Review action: CIS to follow up processing of foreign pension claim to send overseas |
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