Actioning a pending Job Seeker Snapshot initiated Employment Services Assessment (ESAt) activity 001-02330050

Andrew is 45 years old and is applying for JobSeeker Payment (JSP). Andrew was last on a payment just over 12 months ago. When answering the Job Seeker Snapshot questions, as part of the Participation Interview, Andrew advises of:

• having a disability, medical condition or illness condition that will impact on the ability to work for more than 3 months
• only attending school to less than Year 10
• not being able to read or write English well, and
• having served a custodial sentence

These answers flag the need for an ESAt referral on Andrew's record.

The Service Officer assessing the new claim checks Andrew's record and sees an ESAt has been conducted in the past 18 months. The Service Officer opens the ESAt report to look at the medical conditions that were covered in this report. All conditions identified in Andrew's most recent Job Seeker Snapshot were assessed in the ESAt report. The Service Officer determines the ESAt is current and valid and a new ESAt referral is not needed in this instance.

As there has been no change since the ESAt was conducted the Service Officer copies the existing ESAt report onto Andrew's record so the Job Seeker Snapshot is finalised. The Service Officer documents Andrew's record with this action and then refers Andrew to the recommended employment services provider.

When Job Seeker Snapshot responses indicate possible barriers because of past circumstances, a Service Officer may determine this issue has no significant impact on the job seeker's ability to work or participate in other activities.

For example, a job seeker aged 21 or younger has answered Yes to the question:

'Have you spent time in custody in the last 2 years as a result of a criminal conviction?' but the Service Officer has determined other factors have overridden the possible barrier of disadvantage such as:

• when the job seeker's main activity (Recent Work Experience Factor) over the last 2 years has been full-time work, or
• the job seeker has completed a trade, other Vocational Education and Training (VET) or higher-level qualification

Jack is receiving JSP and has a fractured leg. Jack is scheduled for surgery and is expected to make a full recovery. The recovery time may be longer than 3 months. The Job Seeker Snapshot triggered an ESAt referral because of Jack's injury. As Jack's injury appears to be temporary, an ESAt is not required.

Jack may be granted a temporary incapacity exemption from the mutual obligation requirements because a medical certificate is lodged that shows Jack is temporarily incapacitated for all work for this period.

If Jack lodges further medical certificates the situation should be reviewed. If Jack has long-term limitations because of this injury, an ESAt referral may be appropriate to assess ongoing work capacity and support requirements.

If an ESAt is not required, either:

• when running the Start job seeker registration, indicate on the results screen that a referral for an ESAt will not be made - this will make sure an ESAt flag is not raised, or
• if an ESAt flag has already been raised, it may be withdrawn using the copy/withdraw workflow on the Job seeker registration & provider referral information screen in Participation Summary