Payment and reporting arrangements over national public holiday periods 001-09040080

Item

Description

1

Information relevant to the full period must be provided

Customers who report before being paid are expected to include information relevant to the full period. This includes estimating employment income paid up to and including their normal Due to Lodge (DTL) date.

2

If estimate differs from actual employment income

Customers are reminded when they next report to advise Services Australia if their actual employment income covered by the early reporting statement differed from the estimated amount. Back payment or overpayment action will be taken as required.

See Recording and correcting employment income details.

3

Early reporting means higher risk of overpayment

Early reporting means payments are not delayed, although the need to estimate employment income for several days has a risk of an increased number of debts (compared to a standard reporting situation). If all customers were automatically paid over public holiday periods the risk of debts would be dramatically increased.

4

Customers not required to report

Customers who do not need to report to generate their payment will not have their payments delayed by the public holidays.

5

Immediate payments

Applications for immediate payments are considered using the standard hardship guidelines. See Urgent payments due to holiday processing.