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Commencing or returning to work or self-employment Parenting Payment Partnered (PPP) 102-07030090



This document outlines the information a customer in receipt of Parenting Payment Partnered (PPP) must provide when they and/or their partner commence or return to work, the effect their employment will have on their payment, and additional assistance that may be available.

Reporting requirements

PPP customers and/or their partner who are commencing or returning to full-time, part-time or casual work must notify within 14 days to avoid being paid an incorrect amount.

The customer must be placed on statement reporting to ensure they are paid the correct rate of PPP, when the customer and/or their partner has commenced employment.

If the customer's partner reports using their online account or the Express Plus Centrelink mobile app, the customer must ensure their own employment income is included in their partner's report. The partner will be returned to two weekly reporting if currently reporting less frequently.

A customer with employment income must be directed to the Services Australia website for more information about income and reporting. The priority reporting line and the self service options for reporting must be discussed.

Reporting requirements must be manually recorded if the customer and/or their partner has employment income.

Self-service

PPP customers who have commenced or returned to work, or have ceased employment are able to update their employment status through their Centrelink online account or Express Plus Centrelink mobile app. This will automatically place them onto, or turn off, the two weekly reporting requirement.

Eligible customers can also update their partner's employment status when the partner:

  • does not receive an income support payment
  • who receives an income support payment other than Disability Support Pension has given customer permission to enquire
  • receives Age Pension (Blind) or Disability Support Pension (Blind) with Rent Assistance

Return to work incentives

Customers can accrue Working Credits during fortnights of little or no income and then use their Working Credit balance to increase the gross amount they can be paid before PPP begins to reduce.

Once Working Credits are depleted, customers can be paid gross employment income up to their income free area before their payments start to reduce under the income test.

Assistance can continue during an employment income nil rate period, including Family Tax Benefit (FTB), a Health Care Card (HCC)/Pensioner Concession Card (PCC), and Telephone Allowance.

Cancellation of payments

The customer can request immediate cancellation of their income support payment at any time.

Documenting details of employment income

All details of employment income - for example, itemised weekly wage amounts, calculations, and anything else concerning the advice, must be documented in full.

Full-time Australian Apprentice

Full-time Australian Apprentices may be eligible for ABSTUDY, Austudy or Youth Allowance. This may be a more advantageous payment for the customer as the student income and asset tests apply.

Family assistance

Check if the customer needs to revise their annual income estimate and/or payment choice for Family Tax Benefit (FTB) or Child Care Subsidy (CCS) to reduce the risk of an overpayment during the reconciliation process.

Parents must also advise a return to work after a period caring for a child to check their entitlement to the FTB Part B quarantine.

Work/training/study test details may need to be updated for the CCS eligible hour limit.

Recording and correcting employment income details

Cancellation of payments

Determining the Date of Event for employment income

Assessment of employment income for Centrelink payments

Effect of income support entitlement on Family Tax Benefit (FTB)

Activity Test for Child Care Subsidy (CCS)

Employment income nil rate period

Factors to determine self-employment

Mutual obligation requirements for principal carers

Parenting Payment Partnered (PPP) income and assets tests

Recording return to work details and explaining eligibility for Family Tax Benefit (FTB) Part B quarantine

Reporting overview

Sole traders

Updating income estimates for the current financial year

Working Credit