Enhanced IM MFU keywords
Enhanced IM Manual Follow Up (MFU) keywords table
Enhanced IM Locations
Enhanced IM locations
Detrimental (wellbeing) examples
Table 1
Item | Examples |
Detrimental (wellbeing) | Where the customer: - has significant mental health issues impacting on their understanding of enhanced IM
- cannot understand the enhanced IM process or their record indicates an intellectual impairment or disability
- presents with an advocate or community agency representative who is concerned about the customer's wellbeing or the impact of enhanced IM
- may be at risk of homelessness as there are difficulties in allocating enhanced IM funds due to their accommodation circumstances
- is under 18 and not connected to any support services
- is experiencing family and domestic violence
- is extremely distressed during an interview, or in extreme hardship
- is struggling to understand enhanced IM and how to spend or allocate their money
- has a support worker who is concerned about the impact of enhanced IM
- may be at risk of homelessness due to enhanced IM
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