Transfer of funds between Income Management Account and BasicsCard online 103-01230170
Expand allThis document outlines how a customer can transfer funds between their Income Management Account and their BasicsCard online using self service.
If a customer is unable to transfer funds between their Income Management Account and their BasicsCard using self service and needs staff help, see Coding Income Management expenses.
Eligibility to use this service
A customer is eligible to use this service if they:
- sign in to their myGov account and access Centrelink (they need an active Centrelink online account)
- hold an active BasicsCard
- have a BasicsCard available balance greater than $0
- do not have any pending transfers to either the BasicsCard or Income Management account
- do not have a payment nominee arrangement in place
Using the service
Eligible customers can use this service to make a one-off immediate transfer from the available funds on their BasicsCard to their Income Management account.
There is no limit to the amount that can be transferred however the customer will be limited by the amount of funds currently available in their BasicsCard balance.
Customers can also transfer income managed funds to BasicsCard online.
Express Plus Centrelink mobile app
Eligible customers can use the app to transfer funds between their Income Management Account and their BasicsCard.
The Resources page contains links to Services Australia website and Office Locator.
Related links
Centrelink self service - access status, locking and unlocking
Accessing and using Centrelink self service
Income Management and BasicsCard self service options
Priority needs and expense allocation
Coding Income Management expenses