Cancellation, suspension and rejection codes for Mobility Allowance (MOB) including Period of Grace reasons 008-05070040
Expand allThis document outlines a list of the cancellation, suspension and rejection codes for Mobility Allowance (MOB). The list of codes is not available to the public.
Legend of code table elements
Table 1: This table describes the acronyms and elements of the code tables.
MOB list of cancellation, suspension and rejection codes A - K
Table 2: This table describes the different cancellation, suspension and rejection codes for MOB and who can restore MOB. Select a code for more information.
Letter | Terms |
A-K See also: L-Z | AG1, AG2, CAD, CGP, CME, CMR, CND, CNR, CNS, COT, COV, CPI, CPT, CRE, CTH, CTT, CTY, CVA, CVE, DIS, EM1, EM2, EPE, FRC, GWN, IMP |
A-K list of cancellation, suspension and rejection codes
This table describes the A-K cancellation, suspension and rejection codes for MOB.
MOB list of cancellation, suspension and rejection codes L - Z
Table 3: This table describes the different cancellation, suspension and rejection codes for MOB and who can restore MOB. Select a code for more information.
Letter | Terms |
L-Z See also: A -K | NAU, NIA, NPV, NQ1, NQ2, NRQ, NSV, NW2, NWA, O13, O26, O6W, PCE, PDD, PHR, QB1, QB2, QPC, RAG, RCO, RCP, RCT, RDC, RDE, RGE, RHR, RME, RMR, RNS, RNT, RNV, ROT, RPI, RPT, RRE, RTT, RTY, RVA, RVE, SCP, SFR, SNI, SNR, SNS, SOT, SV1, SV2, SV3, SVE, WUK |
L – Z list of cancellation, suspension and rejection codes
Table 4: This table describes the L - Z cancellation, suspension and rejection codes for MOB.
Code | Description | Valid Action Codes | Auto or Manual | Who can restore (does not apply to REJ) |
NAU | Not Residing in Australia | REJ, CAN | Auto | Only restore if cancellation was due to an error and error is corrected. Whether a customer is residing in Australia is a discretionary decision. See Deciding if a customer is residing in Australia. |
NIA | Not located in Australia | REJ, CAN | Auto | |
NPV | Non-permanent visa | REJ, CAN | Auto | Only restore if cancellation was due to an error and error is corrected |
NRQ | Not Residentially Qualified | REJ, CAN | Auto or Manual | Only restore if cancellation was due to an error and error is corrected |
NQ1 | Receiving higher rate after qualifying payment suspends or cancels and the customer continues to work at least 15 hours per week and then returns to a payment other than DSP, JSP or YA (job seeker) - placed in 12 week POG at higher rate and qualifies for standard rate at end of POG | reassessment | Auto | |
NQ2 | Receiving higher rate after qualifying payment suspends or cancels and the customer continues to work at least 15 hours per week and then returns to a payment other than DSP, JSP or YA (job seeker) - placed in 12 week POG at higher rate and not qualified for standard rate at end of POG | CAN | Auto | |
NSV | Non protected Special Class Visa (SCV) holder | REJ, CAN | Auto | |
NW2 | Residency less than 104 weeks (2 years) | REJ, CAN | Auto | |
NWA | NARWP Assessment not met | REJ, CAN | Auto | |
O13 | Overseas 13 weeks | SUS, CAN | Auto or Manual | Note: this code does not apply for departures on or after 1 January 2013. |
O26 | Customer has been overseas for more than 26 weeks | CAN | Auto | |
O6W | Customer overseas more than six weeks | SUS, CAN | Manual | Only restore as long as no other circumstances have changed |
PDD | No payment destination details | REJ, SUS, CAN | Auto | |
PCE | Inclusive Employment Australia (IEA) or Department Employment activity ceases (standard rate 12 week POG) | CAN | Auto | |
PHR | Insufficient hours (standard rate 12 week POG) | CAN | Auto | |
QB1 | Qualifying payment not current (for reasons other than work related) or current at zero rate - not eligible for higher rate; placed in POG and retains eligibility at standard rate at end of POG | reassessment | Auto | |
QB2 | Qualifying payment not current - POG is 12 weeks if qualifying payment is suspended or cancelled | CAN | Auto | |
QPC | Qualifying payment not current - POG is 2 weeks if qualifying payment has zero rate | REJ, CAN | Auto | |
RAG | Qualifying payment not current (for reasons other than work related) - not eligible for higher rate; placed in POG and not eligible for standard rate at end of POG | REJ | Auto | |
RCO | Not a charitable organisation - POG is 12 weeks if qualifying payment is suspended or cancelled | REJ | Manual | |
RCP | CETP - POG is 2 weeks if qualifying payment has zero rate | REJ | Auto or Manual | |
RCT | Qualifying payment not current (standard rate POG) | REJ | Auto | |
RDC | Returned direct credit payment | SUS, CAN | Manual | |
RDE | Client is deceased | REJ | Auto or Manual | |
RGE | Not gainfully employed | REJ | Manual | |
RHR | Insufficient hours working and or training | REJ | Auto | |
RME | Medical ineligibility | REJ | Auto | |
RMR | Medical report not provided or invalid | REJ | Auto | |
RNS | Not satisfying mutual obligation requirements (Standard rate 2 week POG) | REJ, CAN | Auto | |
RNT | Employment/Training is for less than 3 months | REJ | Auto | |
RNV | Non-vocational training | REJ | Manual | |
ROT | Other | REJ | Manual | |
RPI | No Identity Documentation | REJ | Auto | |
RPT | Able to use public transport | REJ | Auto | |
RRE | Residentially ineligible | REJ | Auto | |
RTT | Failed MOB travel test | REJ | Auto | |
RTY | Migrant 2 year waiting period (NARWP) | REJ | Auto | |
RVA | Vehicle Assistance Scheme (DVA) | REJ | Auto | |
RVE | Verification not returned | REJ | Auto | |
SCP | PPS cancelled PPS not payable | CAN | Auto | |
SFR | Failed to reply to Correspondence | SUS | Manual | |
SNI | Security notice issued | REJ, CAN | Auto | |
SNR | Review not returned | SUS | Auto | |
SNS | JobSeeker Payment (JSP) suspended | SUS | Auto | |
SOT | Other | SUS | Manual | |
SVE | Verification not returned | SUS | Auto | |
SV1 | No longer undertaking job search activities as part of a current Job Plan - not eligible for the standard rate at end of Period of Grace (POG) | CAN | Auto | |
SV2 | No longer undertaking job search activities for more than 15 hours per week as part of a current Job Plan (JS05 or JS06 activities) - not eligible for higher rate; placed in Period of Grace (POG) and remains qualified for standard rate at end of POG | Reassessment | Auto | |
SV3 | No longer undertaking job search activities for more than 15 hours per week as part of a current Job Plan (JS05 or JS06 activities) - not eligible for higher rate and no entitlement to standard rate at end of Period of Grace (POG) | CAN | Auto | |
WUK | Whereabouts unknown | REJ, SUS, CAN | Auto |