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Self service terminals 133-02070000

Services Australia website

Help for myGov online accounts and mobile apps

JobSearch facilities

External websites

Workforce Australia

Publications

Looking for work? (lw001)

Intranet links

Office Locator

Self Service Terminals

Agent and access points

Digital Support Directory

Digital Support Products

Online guides and videos show how customers use self service.

Customers can view these through:

Services Australia website > Online help link
Services Australia - YouTube Channel

Staff can view these through:

Contact details

National Agents and Access Points Team (NAAPT)

mySupport

Service centre staff can report issues with self service terminals by submitting the Self Service Terminal (SST) issues webform:

Go to mySupport
Search using the webform name, key words, error message or application name, and select the relevant webform
Complete and Submit the form taking note of any receipt or reference code provided