Upload documents service 133-04060000

The Privacy and Secrecy Hub

The Privacy and Secrecy Hub provides resources to help staff safely manage personal information.

A suspected privacy incident must be reported using the Privacy Incident Notification form.

Services Australia website

Upload your Centrelink documents online

How to upload a medical certificate

Personal information releases

Online guide: Express Plus Centrelink mobile app help - Upload documents

Online guide: Centrelink online account help - Upload documents

Digital Support Products

Online guides and videos show how customers use self service.

Customers can view these through:

• Services Australia website > Online help link
• Services Australia - YouTube Channel

Staff can view these through:

• Centrelink digital support products
• training simulations
• task cards
• quick clips