Employment income options online 133-04180030

Customers with notification or statement reporting requirements can use the online Report employment income service to:

• report gross employment income paid to themselves and their partner
• hours worked (where required), and
• answer payment specific questions

Where available, customers can review, update and confirm pre-filled Single Touch Payroll (STP) employment details reported by their employer. In some cases, the STP data may have already changed a notification reporter to a statement reporter.

Customers with a notification reporting requirement can also use the Report employment income service to report non-STP employment income if they:

• have been paid employment income in the last 2 weeks, and
• get one of these payments:
  • ABSTUDY Living Allowance
  • Austudy
  • Youth Allowance (YA) (student)
  • Age Pension (AGE)
  • Age Pension (Blind) with Rent Assistance (RA)
  • Parenting Payment (PP) (single or partnered)
  • Carer Payment (CP)

When employment income is submitted by the Report employment income service, the customer, and in some cases their partner, are placed on a 2 weekly statement reporting requirement.

Eligible customers can also update their partner's employment income when permission to enquire is confirmed.

This service cannot be used if the partner is getting one of the following income support payments:

• Age Pension (Blind) or Disability Support Pension (DSP) (Blind) without Rent Assistance (RA)
• Disability Support Pension (DSP)

Customers with pre-filled Single Touch Payroll (STP) employment details can confirm they've stopped work in their reporting task when an STP employer advises of employment cessation details.

A customer (and their partner, if applicable) will revert to the usual reporting profile of their payment type, after 6 consecutive entitlement periods with no employment income reported, where they have no mutual obligation or participation requirements, and:

• the customer confirms cessation of work reported by the STP employer, or
• the STP employer reports no cessation data and no further pay events for the next 6 entitlement periods

Customers who had been placed onto reporting due to non-STP employment income reported will be changed back to a notification reporter when there are no longer 2 instances of employment income in the last 6 entitlement periods.

Customers who need to report can view:

• their reporting periods for the next 12 weeks
• the day and date they need to report for each of those reporting periods
• dates of any changes to reporting periods due to holiday processing arrangements

Customers who report fortnightly can view up to 6 of their next reporting dates and reporting periods. The next reporting periods are updated in real time and always show all reports for the next 12 weeks.

Customers who need to report but are not eligible to report online can still view their next reporting dates. Notification reporting customers who cannot report will not be able to view any reporting dates.

Statement and notification reporting customers can update their employment income details online. They can do this through their Centrelink online account or the Express Plus Centrelink mobile app. All statement reporting customers, and some notification reporting customers, can use the Report employment income service to do this.

Statement and eligible notification reporting customers can:

• edit existing employment details. This includes hours, amount or frequency
• delete existing employment income (does not apply to notification reporters)
• add new employment income and hours worked

They can do this for up to 6 of their past submitted reports. They can also view and edit their partner's employment income if they have permission to enquire. If the customer does not have permission to enquire, the only way they can view the income they reported for their partner is on their receipt page in the Report employment income service after they submit their report for that period.

Customers can use the Save your Receipt option on their Report employment income service receipt page to keep a record of the income they report for themselves and their partner.

Note: confirmed Single Touch Payroll (STP) employment income cannot be edited or deleted using this service.

The employment income for each fortnight may show as one-off or continuing.

A message shows if the customer did not report any details for that fortnight.

Customers who stop working or customers who need to update their monthly or daily income, must contact Services Australia to report this.

For notification reporting customers, go to Reporting employment income online.

Customers can also view the current balance and history of their:

• Working Credit, for customers eligible for Working Credit
• Income Bank, for students and apprentices
• Work Bonus, for pensioners of Age Pension age

Eligible job seekers not able to meet their mutual obligation requirements can advise of a reasonable excuse. If none of the listed reasons apply, they can select Other and enter a reason or No Longer Undertaking Activity. If they select Other or No Longer Undertaking Activity, they are advised to contact Services Australia to:

• discuss their circumstances further
• have relevant updates made to their record, and
• have their report completed