Payment and Service Finder 133-17022400
This document outlines how to help customers find out about payments they might get or services they might use.
About Payment and Service Finder
Payment and Service Finder is a service that combines:
- Payment Finder
- Service Finder, and
- the online rate estimator
Customers need to answer questions about their circumstances. The service then provides possible payments and assistance from Services Australia. This may include assistance from community service providers.
The service consists of 3 parts:
- payment discovery
- service discovery
- estimation of payment rates
Customers can use the online estimator options to:
- calculate potential payment amounts, or
- see how a change in their circumstances will affect their Centrelink payments
The following estimators are not available in Payment and Service Finder:
- Compensation impacts
- Child support estimator
- Child support care estimator
There is an authenticated and unauthenticated version. They both have the same look and feel. The unauthenticated version is on the Services Australia website. The authenticated version is in Centrelink online account and may prefill certain, known customer details.
The Resources page contains a link to the unauthenticated Payment and Service Finder and Frequently Asked Questions about the service.
Related links
Centrelink self service - access status, locking and unlocking
Apply for a payment or concession card options online
Accessing and using Centrelink self service