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Social worker and other service referrals for Child Support customers 277-01140000



Risks to a customer's privacy have been identified. See Separating Safely - protecting personal details to make sure the customer's personal details are safe before progressing.

If the customer talks about suicide or harm to themselves or others, see Customers talking about suicide or self-harm.

This document outlines service referrals available for Child Support customers.

Support services for separated families

Child Support provides separated parents with referrals to services that provide support and products to help with their family situation. There are many groups, websites, publications and services available to support separated parents and their children. Some of these include:

  • Social workers
  • Third party services such as
    • the Family Relationship Advice Line
    • Mensline Australia
    • 1800RESPECT
    • Financial Counselling Australia
    • Amica
  • The Services Australia website offers helpful tools such as:
    • a budgeting tool
    • the Payment and Service Finder
  • Online support products. These can provide customers and their families with information and advice to help with changes to their situation

The Resources page has

  • contact details for social work
  • fact sheets
  • referral provider information
  • links to the Services Australia website, external websites and intranet links

Contents

Customer referrals and forms in Pluto

Products and services Cuba Process Help

Customer Referral Guidelines

Interpreter Services

Family and domestic violence

Products and services Cuba Process Help

Risk identification and management of threats to the safety or welfare of a child

Customers talking about suicide or self-harm