Making a decision for a change in child support care 277-03040030
Expand allThis is a Family and Domestic Violence Interaction Point. If the customer is with another person, on speakerphone, or already identified with family and domestic violence concerns, continue with the current business conversation. Otherwise, go to the Family and domestic violence procedure to conduct the risk identification and referral process.
Staff who have completed the DMC Technical Support update, must read this Operational Message before issuing letters: Digital Messaging Capability (DMC) - Child Support - letters and access.
This document details information on making a decision for a change in child support care and managing post care decision issues.
COVID-19 Care arrangements
See the Resources page in Change in child support care levels.
The Resources page contains an example for determining percentage of care, links to macros and care calculators.
Related links
Centrelink care determination from 1 July 2010 (3 March 2011 for WA ex-nuptials)
Change in child support care levels