Manage and process a change of assessment (COA) application 277-03120020

Change of assessment - Initial discussion

COA First contact

Change of Assessment (COA) calculators

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S75 Decision template

S75 CDM – Recommendation and decision template

Services Australia has endorsed these letter or electronic message for use. They are the latest version. Do not use locally produced letters or electronic messages.

UQ190.04 COA not accepted due to content

UQ190.05a - COA acknowledgement letter - Application

UQ190.05b - COA acknowledgement letter - Response/Cross application

UQ190.06a - COA exchange of information letter - Application

UQ190.06b - COA exchange of information letter - Response

UQ190.06c - COA exchange of information letter - Additional information

UQ196.00 - We have sent you an important email

UQ197.03 - S75 Cover letter

UQ198.00 - COA withdrawal letter

FS8.00 - s120/s161 employer schedule

Separated parents’ calculators – including Child Support formula calculators to assist general and specialist staff, including Decision Makers (DMs)/Part 6A Objections/COA staff, calculate parents’ child support payments.

Child Support - national and site mailboxes

Objections to Child Support decisions

Write, email or fax us

Centrelink international numbers

Staff feedback tool

Use 'Save As' workaround to download/use attachment

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Electronic File Management
COA Reason 2 and FTB implications
COA process - Customer Contact