Skip to navigation Skip to content

Centrelink deductions used to collect child support debts 277-04070000

Expand/Collapse all sectionsExpand all


Services Australia website

Payment and Service Finder

Current Benefit Status in Customer First

Table 1: this table shows how current pensions and benefits are displayed on the Benefit Status field of Customer Summary in Customer First.

Benefit

Status field

Social Security Pensions
  • Age pension shows AGE/CUR
  • Disability support pension shows DSP/CUR
  • Carer payment shows CAR/CUR
  • Parenting payment (single) shows PPS/CU

Social Security Benefits
  • Youth Allowance shows YAL/CUR
  • Austudy shows AUS/CUR
  • Jobseeker shows JSP/CUR
  • Special benefit shows SPB/CUR
  • Parenting payment (partnered) shows PPP/CUR
  • Farm household allowance FHA/CUR

Details and value for ISP concession criteria

Table 2: this table describes information about the details and values for the ISP concession criteria. Concession criteria and associated point values are a guide to help staff make decisions.

Note: do not offer the information in this document to a customer as it is not an exhaustive list of all relevant considerations.

Criteria and detail

Value

Centrelink debt/overpayment

Customer has a payment arrangement in place with Centrelink

4

Accommodation

Customer's ability to meet accommodation costs (including arrears) will be compromised, and they are not in receipt of rental assistance

3

Medical

Customer's ability to meet medical expenses will be compromised, regardless of whether they hold a medical rebate card

2

Food and other grocery items

Customer's ability to meet basic food and grocery costs will be compromised. This does not include non-essential items such as alcohol and cigarettes

2

Employment

Customer's ability to meet costs associated with attending employment or job interviews, will be compromised

1

Self-education

Customer's ability to meet costs associated with self-education, including travel, will be compromised

1

Utilities

Customer's ability to meet costs of utilities (including arrears), will be compromised

1

Deductions after concession

Table 3: this table describes information about how ongoing liabilities impact the ISP concession amount.

Number of enforceable minimum annual rates

Actual deduction (per fortnight) before concession applied

Actual deduction (per fortnight) after concession applied

0

3 x min annual rate

1 x min annual rate + (at least) $4

1

3 x min annual rate

1 x min annual rate + (at least) $4

2

3 x min annual rate

2 x min annual rate + (at least) $4

3

3 x min annual rate

3 x min annual rate