Centrelink deductions used to collect child support debts 277-04070000

Child Support can request Centrelink deduct and forward money from a customer's Centrelink pension, benefit or Parental Leave Payment (PLP) to pay a child support debt.

Centrelink deductions:

• are an efficient way to collect child support from customers and serves both as:
• an enforcement avenue, and
• a convenient way for customers to pay child support
• save the time and expense of some alternative methods of payment

Centrelink deductions start automatically for customers who are payers with a child support debt where they meet certain requirements. There is also a manual process to start Centrelink deductions.

Customers who receive an ISP and who have a child support, the payment is calculated based on 3 x minimum annual rate of child support.

Customers assessed to pay 3 x minimum annual rate of child support (or more) are not eligible to apply for a concession because the entire deduction will be used to meet the ongoing liability.

When the ISP concession applies

An ISP customer can apply for a concession to the amount deducted if they are having difficulties meeting other necessary expenses, and

• are assessed to pay less than 3 x minimum annual rate of child support, and
• the maximum deduction is being made to recover debt

Other available support material/services

If a customer applies for an ISP concession, they may benefit from external support services such as social worker and other service referrals for Child Support customers or support, see the link to Payment and Services Finder on the Resources page to offer tailored referrals.

See Products and services Cuba Process Help to record the offer of a product/service or to forward support material.