Child support overpayments and other payee debt 277-04260000
This document outlines information about identifying and managing overpayments and other kinds of payee debts.
Definition of overpayment
Overpayments occur when a payee receives funds they were not entitled. This occurs when:
- a person is paid amounts that exceed the amount they are entitled to (carer debt). This includes when liability has been retrospectively changed, or
- a person is paid amounts in error and is required to pay the amounts back
Recovery of overpayments
A person who has overpaid may choose:
- whether or not the amount overpaid is to be recovered
- enforce recovery privately in a court
Child Support can recover overpayments through administrative enforcement powers, and if needed, by litigation and court action.
Amounts recovered will be returned to a person after the amounts is received, and there are no other amounts payable.
Recoverable overpayments
Overpayments arising after 1 July 2018 (15 May 2019 for WA ex-nuptial cases) are recoverable, unless:
- a decision results in the liability ending from or before the start date
- the payer of a liability ceased to be a resident of Australia or a reciprocating jurisdiction. Note: this is a terminating event that will not end the liability from the start date
Overpayments arising before 1 July 2018 (15 May 2019 for WA ex-nuptial cases) are recoverable based on the specific criteria used at the time. Do not change decisions already made on these overpayments.
Contents
Using consolidated revenue to repay funds
Related links
Collecting child support payments privately and/or discharging arrears
Contact with Child Support customers
Correcting errors on Child Support cases
Customer Management Approach (CMA) for Child Support
Disclosing information under child support law
Documenting Child Support information
Employer Withholding (linking) for child support customers
Excess cash on a Child Support customer's account
Income processing for child support customers
Letters for Child Support customers
Recovery of debts by customers in court
Recovery from a payee's child support entitlement
Residency decisions for Child Support customers
Section 107 and Section 143 orders for Child Support customers
Stage 1 – Ending case or liability
Technical support in Child Support
Tax Refund Intercept Process (TRIP) exceptions
Waivers for Child Support customers
Intray management Cuba Process Help
Payment arrangements Cuba Process Help
Tax Refund Intercept Process (TRIP) Cuba Process Help
Technical support Cuba Process Help