Child support estimates 277-07040000
This document explains how to take a child support income estimate and includes checking the estimate, customer contact and estimate decision making.
Note: If an estimating customer indicates they have fears for their, or someone else’s safety:
- Offer appropriate options to the customer, see Family and domestic violence
- Document family and domestic violence concerns, or other sensitive issues, only in the Client Profile window of the customer who is reporting the concerns. See Table 1 > Step 9 in Documenting child support information. Do not document FDV concerns, or other sensitive issues, in the Estimate documentation macro or in any other window
Estimates of income
Customers can make an election for the child support assessment to be based on their estimated Adjusted Taxable Income (ATI) for the relevant financial year. The election is made for:
- the full financial year if lodged on or before 1 July, or
- the remainder of the financial year if lodged after 1 July. If lodged after 1 July, the estimate is made up of the:
- Year to Date (YTD) ATI, and
- estimated ATI for the remaining period of the financial year
Customers can lodge and update estimates online, verbally or in writing.
There are rules that determine if an estimate of income will be accepted. See the Child Support Guide 3.4.1 Making an income estimate election.
Estimates for use in a Notional Assessment
For information about lodging an estimate for a notional assessment, see Notional assessment relating to child support agreements.
Updating estimates
- Customers who have a current accepted estimate, may be able to make a subsequent estimate election if their income changes. See Table 4
- Child Support may amend a customer’s estimate if an event affecting the accuracy occurs. See Child support estimates review (post 1 July 2010)
- After the end of the applicable financial year, estimates are reconciled by comparing a customer’s estimated income to their actual income. See Child support estimates – Reconcile (from 1 July 2011)
The Resources page contains links to macros, forms, lump sum calculator, estimate deeming policies, contact details, the Services Australia website, and the Customer Rights and Obligations script.
Related links
Conversation guidelines for child support estimates
Child Support estimates review (post 1 July 2010)
Child Support estimates- Reconcile (from July 2011)
Child Support’s information gathering powers
Contact with Child Support customers
Documenting Child Support information
Digital Messaging Capability (DMC) – Child Support
Fixed annual rate not to apply applications
Income processing for Child Support customers
Minimum annual rate to nil - Reducing child support assessments
Using Child Support self service
Post separation income for Child Support parents
Residency decisions for Child Support customers
Technical support in Child Support
Notional assessment relating to child support agreements
CSAOnline secure message Cuba Process Help
Intray management Cuba Process Help
Client Income Window Help
Estimate income Window Help
Income Details Window Help