Non-agency payment (NAP) 277-04230000

Policy

Child Support Guide 6.2.1 Information need not be in writing

Child Support Guide 6.3.6 Authorised representatives

Child Support Guide 7.3.2 Collection of arrears during a private collect period

Child Support Guide 7.5.1 Non-agency payments

Child Support Guide 7.5.2 Prescribed non-agency payments

Child Support Guide 7.5.3 Crediting lump sum payments

Child Support Guide 8.1.1 Overpayments

Child Support Guide 7.4.1.10 Reapplying for agency collect

Legislation

Links to the Federal Register of Legislation site go to a 'Series' page. Select the ‘Latest’ version.

Child Support (Registration and Collection) Act 1988

• section 4, Interpretation of Appealable Refusal Decision - paragraph (c)
• section 71, Direct Payments to Payees
• section 71A, Payments to Third Persons by Payer
• section 71B, Payments not in Money
• section 71C, Other Payments of up to 30% of Child Support Liability
• section 71D, Registrar may Refuse to Credit Amounts in Special circumstances
• section 80, Decisions against which objections may be lodged (Items 5 and 6)

Child Support (Registration and Collection) Regulations 2018, section 19, Specified payments

Delegations and authorisations

Service Officer (SO3) and above

• Credit NAP under s71, s71A and 71B, where there is:
• no dispute
• both parties can be contacted
• Credit NAP reported by the person owed the debt under s71, s71A, 71B and 71C

Service Officer (SO4) and above

• Credit NAP under s71, s71A, 71B and 71C where there is:
• a dispute
• where either party cannot be contacted
• Refuse to credit an amount under s71D

Note: this does not prevent an officer at a lower level who has the support from their team leader from carrying out the preliminary steps. However, the final decision to process a NAP must be made by an authorised officer or higher.

Child Support Services, Delegations and Authorisations