Written Complaints received - Child Support 277-09020010
Expand allStaff who have completed the DMC Technical Support update, must read this Operational Message before issuing letters: Digital Messaging Capability (DMC) - Child Support - letters and access.
This document outlines the process for dealing with online and written received complaints.
Related links
Managing complaints and feedback
Level 1 - Managing complaints and feedback
Level 1 complaints - Child Support