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Customer contact following a death notification 277-22021514

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Staff who have completed the DMC Technical Support update, must read this Operational Message before issuing letters: Digital Messaging Capability (DMC) - Child Support - letters and access.

Macros

DCM general contact

Deceased Customer End Assessment letters

Letters

Services Australia has endorsed this letter or electronic message for use. It is the latest version. Do not use locally produced letters or electronic messages.

UQ13.00 Pre-discharge arrears-Payee; Overpayment cooling off Payer letter

Services Australia website

Services Australia - Death of a loved one