Maintenance Action Test (MAT) codes 277-51070030
Expand allThis is a Family and Domestic Violence Interaction Point. If the customer is with another person, on speaker phone, or already identified with family and domestic violence concerns, continue with the current business conversation. Otherwise, go to the Family and domestic violence procedure to conduct the risk identification and referral process.
If you have concerns about a child's safety, conduct the risk and referral process.
Policy
Family Assistance Guide, 3.1.1.40, Calculating FTB bereavement payment
Family Assistance Guide, 3.1.5.60, When maintenance action is not applicable
Family Assistance Guide, 3.1.5.10, Summary of the maintenance action test
Family Assistance Guide, 3.1.5.20, Determining which stage of the CSS applies
Family Assistance Guide, 3.1.5.30, Taking reasonable maintenance action
Family Assistance Guide, 3.1.5.40, Maintenance action in progress
Family Assistance Guide, 3.1.5.50, Reasonable maintenance action completed - Child Support collect
Family Assistance Guide, 3.1.5.70, Exemptions from the maintenance action test
Family Assistance Guide, 3.1.5.90, Maintenance action test reviews
Legislation
Links to the Federal Register of Legislation site go to a 'Series' page. Select the 'Latest' version.
Family Tax Benefit (FTB) Part A is limited to the base rate for a child if the customer or their partner is entitled to apply for child support for the child but does not take reasonable action.