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Family Tax Benefit (FTB) customer wants to register a child support agreement 277-51090010

Services Australia website

Separated parents

Letter text for agreements commencing before July 2008

This table describes the text to copy into a Free Text (Q999) letter and issued to both the receiving parent and paying parent as a result of the Centrelink decision to accept or reject the child support agreement.

Item	Description
1	Agreement accepted, to customer (receiving parent) + Read more ... ABOUT YOUR CHILD SUPPORT AGREEMENT I am writing to advise that the child support agreement lodged with (BRANCH) Child Support on (DATE) meets the guidelines in relation to reasonable action to obtain child support under family assistance law for the period (START DATE) until (END DATE). Optional paragraph if agreement spans 1 July 2008: Child Support will assess your child support agreement for the period from 1 July 2008 onwards. One of the things you must do to be eligible to receive more than the minimum Family Tax Benefit rate is to take reasonable action to obtain child support for (CHILD/REN NAME). Family assistance law requires you to obtain at least $(AMOUNT) in child support per annum. This amount is based on the current formula assessment amount calculated by Child Support for the (FIN YEAR) financial year. The child support agreement lodged on (DATE) has been calculated by Child Support to have a value of $(AMOUNT) per annum which satisfies this requirement. (CHILD/REN NAME)'s father and the (BRANCH) Child Support have been advised by letter of this decision today. Child Support will also be writing to you about this.
2	Agreement accepted, to paying parent + Read more ... ABOUT YOUR CHILD SUPPORT AGREEMENT I am writing to advise that the child support agreement lodged with (BRANCH) Child Support on (DATE) meets the guidelines in relation to reasonable action to obtain child support under family assistance law for the period (START DATE) until (END DATE). Optional paragraph if agreement spans 1 July 2008: Child Support will assess your child support agreement for the period from 1 July 2008 onwards. Family assistance law requires you to provide (CUSTOMER NAME) with at least $(AMOUNT) in child support per annum. This amount is based on the current formula assessment amount calculated by Child Support for the (FIN YEAR) financial year. The child support agreement lodged on (DATE) has been calculated by Child Support to have a value of $ (AMOUNT) per annum which satisfies this requirement. (CHILD/REN NAMES)'s mother/father and the (BRANCH) Child Support have been advised by letter of this decision today. Child Support will also be writing to you about this.
3	Agreement not accepted, to customer (receiving parent) + Read more ... ABOUT YOUR CHILD SUPPORT AGREEMENT I am writing to advise that the child support agreement lodged with (BRANCH) Child Support on (DATE) does not meet the guidelines in relation to reasonable action to obtain child support under family assistance law for the period (START DATE) to (END DATE) Optional paragraph if agreement spans 1 July 2008: Child Support will assess your child support agreement for the period from 1 July 2008 onwards. One of the things you must do to be eligible to receive more than the minimum Family Tax Benefit rate is to take reasonable action to obtain child support for (CHILD/REN NAMES). Family assistance law requires you to obtain at least $(AMOUNT) in child support per annum. This amount is based on the current formula assessment amount calculated by Child Support for the (FIN YEAR) financial year. The child support agreement lodged on (DATE) has been calculated by Child Support to have a value of $(AMOUNT) per annum which does not satisfy this requirement. (CHILD/REN NAMES)'s mother/father and the (BRANCH) Child Support have been advised by letter of this decision today. Child Support will also be writing to you about this. YOUR RIGHTS If you do not agree with this decision, please contact (DELEGATE'S TITLE AND SURNAME) on (DELEGATE'S PHONE NUMBER) to discuss this decision. If you still don't agree, you can ask for your case to be referred to an Authorised Review Officer (a senior independent officer), who will take a fresh look at your case. The Authorised Review Officer can also tell you about other rights of appeal that may be open to you. Remember that you generally only have 52 weeks from the date you were advised of the decision to ask us to review your case. Otherwise, you can only have the decision changed from the date you ask. If you wish to comment on the quality of the service you received from us, you can talk to our Customer Relations staff on 1800 050 004. If you are still not satisfied with the service you have received after talking to our Customer Relations staff, you can contact the Commonwealth Ombudsman's office whose toll free '1300' number is listed in your phone book. PRIVACY AND CONFIDENTIALITY Personal information is treated as protected and can only be released to someone else in special circumstances, where the law requires, or where you give permission.
4	Agreement not accepted, to paying parent + Read more ... ABOUT YOUR CHILD SUPPORT AGREEMENT I am writing to advise that the child support agreement lodged with (BRANCH) Child Support on (DATE) does not meet the guidelines in relation to reasonable action to obtain child support under family assistance law for the period (START DATE) until (END DATE). Optional paragraph if agreement spans 1 July 2008: Child Support will assess your child support agreement for the period from 1 July 2008 onwards. Family assistance law requires you to provide (CUSTOMER's NAME) with at least $(AMOUNT) in child support per annum. This amount is based on the current formula assessment amount calculated by Child Support for the (FIN YEAR) financial year. The child support agreement lodged on (DATE) has been calculated by Child Support to have a value of $(AMOUNT) per annum which does not satisfy this requirement. (CHILD/REN NAMES)'s mother/father and the (BRANCH) Child Support have been advised by letter of this decision today. Child Support will also be writing to you about this. YOUR RIGHTS If you do not agree with this decision, please contact (DELEGATE'S TITLE AND SURNAME) on (DELEGATE'S PHONE NUMBER) to discuss this decision. If you still don't agree, you can ask for your case to be referred to an Authorised Review Officer (a senior independent officer), who will take a fresh look at your case. The Authorised Review Officer can also tell you about other rights of appeal that may be open to you. Remember that you generally only have 52 weeks from the date you were advised of the decision to ask us to review your case. Otherwise, you can only have the decision changed from the date you ask. If you wish to comment on the quality of the service you received from us, you can talk to our Customer Relations staff on 1800 050 004. If you are still not satisfied with the service you have received after talking to our Customer Relations staff, you can contact the Commonwealth Ombudsman's office whose toll free '1300' number is listed in your phone book. PRIVACY AND CONFIDENTIALITY Personal information is treated as protected and can only be released to someone else in special circumstances, where the law requires, or where you give permission.