Effect on Family Tax Benefit (FTB) where the customer elects to suspend or end a child support assessment 277-51130050
Delegation to approve/reject request is Child Support Unit staff at APS3 level or higher.
Q999 letter text for WA ex-nuptial cases before 15 May 2019
'I am writing to advise you of the outcome of your request to end your child support assessment.
Approval to end a child support assessment can only be made in certain circumstances.
In your case, you stated that
After carefully looking at the matters in your case as well as the relevant parts of Family Assistance Law and Child Support Legislation, I have decided to (approve/reject) your election to end your child support assessment.'
(For reject cases)
'I have made this decision because
If you do not agree with this decision, please contact (DELEGATE TITLE AND SURNAME) on (DELEGATE'S PHONE NUMBER)
If you still don't agree, you can ask for your case to be referred to an Authorised Review Officer (senior independent officer), who will take a fresh look at your case. The Authorised Review Officer can also tell you about other rights of appeal that may be open to you.
Remember that you generally only have 52 weeks from the date you were advised of the decision to ask us to review your case. Otherwise, you can only have the decision changed from the date you ask.'