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PBS stationery quality checking in QST 111-21031610



Privacy and Secrecy

Enterprise Quality Framework

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Contact details

Health Service Delivery Division - Quality, Performance & Technical Support

Health Service Delivery Division - Program areas - Pharmaceutical Benefits Scheme (PBS)

Medicare and Aged Care - Local Peer Support (LPS)

Pharmaceutical Benefits Scheme (PBS) - Claiming Support

Error codes – error free

Table 1

Error codes

Error definition

A00

No errors.

Error codes – B status codes – system errors

Table 2 contains recording errors in the PBS Stationery Online Ordering System (PSOOS), e.g. typographical, selection error or missing information. For processes, see PBS stationery for prescribers.

Error codes

Error definition

B01ST

Critical

SYSTEM prescriber or provider error.

B02ST

Critical

SYSTEM personalised details error.

B03ST

Non-Critical

SYSTEM contact details error (phone number/email address).

B04ST

Critical

SYSTEM delivery details error.

B05ST

Critical

SYSTEM order error.

B14ST

Critical

SYSTEM order record not created error.

Error codes – C status codes – application form error

Table 3: for processes, see PBS stationery for prescribers.

Error codes

Error definition

C01ST

Critical

FORM incomplete (essential information not provided) - processed in error.

C02ST

Critical

FORM incomplete (non-essential information not provided) - not processed

Error codes – D status codes – letter errors

Table 4: for processes, see:

Error codes – E status codes – assessing error

Table 5: for processes, see PBS stationery for prescribers.

Error codes

Error definition

E01ST

Critical

ASSESSING entitlement error.

Error codes – F status codes – Processing and National Demand Allocation (PaNDA) errors

Table 6: for processes, see:

  • Processing and National Demand Allocation (PaNDA)
  • PBS stationery for prescribers

    Error codes

    Error definition

    F01ST

    Non-critical

    PaNDA program or work type classification error.

    F02ST

    Non-critical

    PaNDA naming error.

    F03ST

    Non-critical

    PaNDA comments error.

    F04ST

    Non-critical

    PaNDA documentation missing.

    F05ST

    Non-critical

    PaNDA Work Items not merged.

    F06ST

    Non-critical

    PaNDA Work Items not separated.