Assessing ABSTUDY Pensioner Education Supplement (PES) claims 010-05030000
This document outlines the assessment of ABSTUDY PES which is paid fortnightly. The amount payable depends on the qualifying payment the applicant is receiving.
PES policy arrangements
PES is administered by Services Australia and is paid under 3 sets of policy:
- ABSTUDY policy. This is referred to as ABSTUDY PES
- the Social Security Act. This is referred to as simply PES
- Assistance for Isolated Children (AIC) Scheme policy. This is referred to as AIC PES
Eligibility and qualification for PES
Customers receiving a qualifying payment for PES and who are undertaking qualifying study are qualified for PES in addition to the primary qualifying income support payment. Qualification for PES relies mainly on receipt of a qualifying income support payment. Receipt of this payment must be verified before the PES assessment can proceed.
Customers must satisfy basic qualifications:
- minimum age
- residency requirements
- qualifying study
- receiving a qualifying income support payment. Receipt of this payment must be verified before the PES assessment can proceed, and
- for ABSTUDY, Aboriginality
ABSTUDY PES and PES differences
Customers can choose whether they want to apply for ABSTUDY PES or PES. Care should be exercised in offering customers a choice between the two schemes, as there are differences in additional payments available. For example:
- Incidentals Allowance for ABSTUDY PES recipients
- Additional Incidentals Allowance for ABSTUDY PES recipients
- Away from Base Assistance for ABSTUDY PES recipients
- Residential Cost Option for ABSTUDY PES recipients
- Education Entry Payment (EdEP) for PES recipients
Note: see Assessing Claim for Pensioner Education Supplement (PES) (SY004).
Claim lodgement rules
The closing dates for PES claims differ from other benefits administered by Services Australia.
- 31 March if the course if a full year course starting before 1 April
- 31 July if the course starts on or after 1 July, or
- 28 days from the date of qualification if the course if less than 1 year
To ensure the student is paid from the earliest date possible, they should submit their claim by the closing dates above.
Note: for customers experiencing vulnerability, see Intent to claim and vulnerable customers.
Processing arrangements - ABSTUDY PES, AIC PES and PES
ABSTUDY PES claims are processed by one of four ABSTUDY Smart Centre Processing teams. See Processing arrangements for ABSTUDY claims and enquiries for more information about the responsibilities that each section of the department has when dealing with ABSTUDY related matters.
AIC PES is limited to a very small number of customers and claims and enquiries will be referred to the relevant AIC Smart Centre Processing centre.
Look up Smart Centre Processing details for: Assistance for Isolated Children (AIC).
Unfavourable decisions
When making an unfavourable decision, speak to the customer:
- explain the decision
- give them a chance to provide more information, and
- advise their review and appeal rights
The Resources page contains links to ABSTUDY PES claim forms and the Services Australia website.
Contents
Assessing the Claim for ABSTUDY Pensioner Education Supplement (SY020)
Processing transfers to ABSTUDY PES from Pensioner Education Supplement (PES)
Calculating the start day for Pensioner Education Supplement (PES) and ABSTUDY PES
Related Links
ABSTUDY eligibility and requirements
External review of ABSTUDY decisions
Initial contact about a decision and the review of decision process
Making an unfavourable decision
Intent to claim and vulnerable customers