Overseas immunisations and processing history forms in the Australian Immunisation Register (AIR) 011-10020000
Expand allEmail template
Services Australia has endorsed the email template for use. Do not use locally produced email templates.
Action for incomplete immunisation history information
Any confirmation of information obtained over the phone from the provider should be included in a comment in notes as per WLM processing guidelines. See Work Optimiser for staff.
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Circumstance |
Action |
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Individual personal details missing |
Use Medicare card number and reference number to identify a person in consumer directory maintenance system (CDMS). |
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Medicare card and reference number missing or unable to be identified |
Use name, date of birth and postcode or address search to identify the person in CDMS. |
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Personal details and Medicare card number missing or unable to be identified |
Contact recognised vaccination provider by phone to confirm identity of the person, or return claim form to recognised vaccination provider with standard letter. |
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Aboriginal or Torres Strait Islander status indicator not completed |
No action required. This section is not mandatory and requires parental/individual consent to report. |
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Hepatitis B birth dose not completed |
No action required. This section is not mandatory and may have already been reported. |
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Vaccination details section - no boxes marked or vaccines or doses unclear |
Contact the recognised vaccination provider by phone to obtain vaccination details, or return claim form to recognised vaccination provider with standard letter. |
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Vaccinations given overseas |
If vaccinations indicated as given overseas, use generic overseas provider number A92009H. |
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Multiple provider numbers supplied |
Contact provider by phone to confirm correct immunising provider or information provider number. |
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Declaration date missing |
Use date of lodgement displayed in PaNDA. |