Overseas immunisations and processing history forms in the Australian Immunisation Register (AIR) 011-10020000
Email template
Services Australia has endorsed the email template for use. Do not use locally produced email templates.
Action for incomplete immunisation history information
Service Officers must include any information verbally confirmed by the provider in a comment in notes as per WLM processing guidelines. See Work Optimiser for staff.
Circumstance |
Action |
Individual personal details missing |
Use Medicare card number and reference number to identify a person in CDMS. |
Medicare card and reference number missing |
Use name, date of birth and postcode or address search to identify the person in CDMS. |
Personal details missing or the person is unable to be identified |
Contact the vaccination provider to confirm the identity of the person, or return the form to the provider with a standard letter. |
Aboriginal or Torres Strait Islander status indicator not completed |
No action required. This section is not mandatory and requires parental/individual consent to report. |
Hepatitis B birth dose not completed |
No action required. This section is not mandatory and may have already been reported. |
Vaccination details section - no boxes marked or vaccines or doses unclear |
Contact the vaccination provider to get vaccination details, or return the form to the provider with standard letter. |
Batch number, vaccine type or route of administration not completed |
No action required. This section is not mandatory when reporting vaccines given by another provider or overseas. |
Vaccinations given overseas |
If vaccinations were given overseas, use generic overseas provider number A92009H. |
COVID-19 vaccination given overseas and missing country of administration |
Contact the vaccination provider to get the country of administration, or return the form to the provider with standard letter. |
Multiple provider numbers supplied |
Contact provider by phone to confirm correct immunising provider or information provider number. |
Declaration date missing |
Use date of lodgement displayed in PaNDA. |