Amend program review details in the Consumer Directory Maintenance System (CDMS) for Medicare 011-40060060

On the Consumer Directory Maintenance System (CDMS), select the Amend Consumer Details link.

The Amendment Search screen will display.

• Conduct an search to identify the customer
• Select Group, the Amend Medicare Card Details screen will display
• Select Review, the Amend Program Review Details screen will display

In Threshold Details:

• select Groups to view the groups currently associated with the address
• select Return to return to the Amend Program Review Details screen

In Threshold Details, amend the details as required:

• Property Usage
• Threshold
• Hold Status
• Comments
• select Validate (Alt+V)

An information message will display to inform whether the amendment was acceptable or not. Select OK to acknowledge the message. If not acceptable, change the amendment as required.

Scroll down:

• select Validate (Alt+V)
• the Confirm Amended Program Review Details screen displays the updated details

Select:

• Change to change the amended details, go to Step 3
• Print to print the information on the screen

When the details are correct, select Update (Alt+U). An information message displays advising:

• the details that have been updated
• the type of information that was amended

Select OK to acknowledge each message. The Amend Program Review Details screen redisplays with the updated details.

On the Consumer Directory Maintenance System (CDMS), select the Amend Consumer Details link.

The Amendment Search screen will display.

• conduct an search to identify the customer
• select Group, the Amend Medicare Card Details screen will display
• select Review, the Amend Program Review Details screen will display

In Program Review Details, select a status in the Review Status field, for example:

• Under Investigation
• False Identity

In New Program Review Comment:

• key comments in the Text field
• if required, key a comment end date comments
• select Validate (Alt+V)

An information message will display advising whether the amendment was acceptable or not. Select OK to acknowledge the message. If not acceptable, change the amendment as required.

To view further details:

• select the required record
• select Group Details

The Group Member Association Details screen redisplays with the Associated Group Members Details section added.

Note: decide from these details if further action is required to move other members from the card before proceeding.

Select:

• Return to make changes
• Continue to add the status to the group

The Confirm Amended Program Review Details screen displays.

Scroll down and select Validation (Alt+V)

The Confirm Amended Medicare Card Details screen displays the updated details.

Select:

• Change to change the amended details, go to Step 3
• Print to print the information on the screen

When the details are correct, select Update (Alt+U):An information message displays advising:

• the details that have been updated
• the type of information that was amended

Select OK to acknowledge each message. The Amend Program Review Details screen redisplays with the updated details.