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Amend program review details in the Consumer Directory Maintenance System (CDMS) for Medicare 011-40060060

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This page contains the relevant procedures to amend the program review details in the Consumer Directory Maintenance System (CDMS).

On this page:

Amend program review threshold or hold status details

Amend program review status

Amend program review threshold or hold status details

Table 1

Expand table

Step

Action

1

CDMS home page

On the Consumer Directory Maintenance System (CDMS), select the Amend Consumer Details link.

The Amendment Search screen will display.

2

Searching for the customer
  • Conduct an search to identify the customer
  • Select Group, the Amend Medicare Card Details screen will display
  • Select Review, the Amend Program Review Details screen will display

3

Viewing the groups associated with the address

In Threshold Details:

  • select Groups to view the groups currently associated with the address
  • select Return to return to the Amend Program Review Details screen

4

Amending details

In Threshold Details, amend the details as required:

  • Property Usage
  • Threshold
  • Hold Status
  • Comments
  • select Validate (Alt+V)

An information message will display to inform whether the amendment was acceptable or not. Select OK to acknowledge the message. If not acceptable, change the amendment as required.

5

Validating amendments

Scroll down:

  • select Validate (Alt+V)
  • the Confirm Amended Program Review Details screen displays the updated details

6

Changing or printing amended details

Select:

  • Change to change the amended details, go to Step 3
  • Print to print the information on the screen

7

Updating correct details

When the details are correct, select Update (Alt+U). An information message displays advising:

  • the details that have been updated
  • the type of information that was amended

Select OK to acknowledge each message. The Amend Program Review Details screen redisplays with the updated details


Amend program review status

Table 2

Expand table

Step

Action

1

CDMS home page

On the Consumer Directory Maintenance System (CDMS), select the Amend Consumer Details link.

The Amendment Search screen will display.

2

Searching for the customer
  • conduct an search to identify the customer
  • select Group, the Amend Medicare Card Details screen will display
  • select Review, the Amend Program Review Details screen will display

3

Selecting status

In Program Review Details, select a status in the Review Status field, for example:

  • Under Investigation
  • False Identity

4

Keying comments and validating

In New Program Review Comment:

  • key comments in the Text field
  • if required, key a comment end date comments
  • select Validate (Alt+V)

An information message will display advising whether the amendment was acceptable or not. Select OK to acknowledge the message. If not acceptable, change the amendment as required.

5

Viewing further details

To view further details:

  • select the required record
  • select Group Details

The Group Member Association Details screen redisplays with the Associated Group Members Details section added.

Note: decide from these details if further action is required to move other members from the card before proceeding.

6

Making changes or adding status

Select:

  • Return to make changes
  • Continue to add the status to the group

The Confirm Amended Program Review Details screen displays.

7

Final validation

Scroll down and select Validation (Alt+V)

The Confirm Amended Medicare Card Details screen displays the updated details.

8

Changing or printing amended details

Select:

  • Change to change the amended details, go to Step 3
  • Print to print the information on the screen

9

Updating correct details

When the details are correct, select Update (Alt+U):An information message displays advising:

  • the details that have been updated
  • the type of information that was amended

Select OK to acknowledge each message. The Amend Program Review Details screen redisplays with the updated details.