Allowable card extension periods
Table 1
Entitlement types | Entitlement periods |
Applicants for permanent residency (Flag P) | Linked to the Department of Home Affairs (DIAC link) Ongoing for 42 months - 1st card is issued for 12 months
- 2nd card automatically reissues for 12 months
- 3rd to 5th cards automatically issue for 6 months
Note: 1st to 5th cards = 42 months. After 42 months, cards may be manually extended from date of processing for: - 12 months, or
- visa expiry date if earlier
Not linked to the Department of Home Affairs - 1st card is issued for 12 months
- 2nd card is a manual extension from date of processing for:
- 12 months, or
- visa expiry date if earlier
- 3rd to 5th cards are manual extensions from date of processing for:
- 6 months, or
- visa expiry date if earlier
- After the 5th card and all further cards, if required, manual extensions from the date of processing for:
- 12 months, or
- visa expiry date if earlier
Refused applications Manual extension from date of processing for: - 12 months, or
- visa expiry date if earlier
|
Applications for permanent protection visas (Flag Z) | Linked to the Department of Home Affairs (DIAC link) Ongoing for 24 months - 1st card is issued for 12 months
- 2nd and 3rd cards automatically reissues for 6 months
Note: 1st to 3rd cards = 24 months After 24 months, cards may be manually extended from date of processing for: - 6 months, or
- visa expiry date if earlier
Not linked to the Department of Home Affairs - 1st card is issued for 12 months
- 2nd card onwards is manual extension from date of processing for:
- 6 months, or
- visa expiry date if earlier
Refused application Manual extension from date of processing for: - 12 months, or
- visa expiry date if earlier
|
List of visas included in the Department of Home Affairs' support for customers affected by family and domestic violence
Table 2
Visa type |
Aged Parent (subclass 804) |
Business Innovation and Investment (permanent) (subclass 888) |
Business Talent (subclass 132) |
Carer (subclass 116) |
Carer (subclass 836) |
Contributory Aged Parent (subclass 864) |
Contributory Parent (subclass 143) |
Employer Nomination Scheme (subclass 186) |
Global Talent (subclass 858) |
Pacific Engagement Visa (subclass 192) |
Parent (subclass 103) |
Permanent Residence (Skilled Regional) (subclass 191) |
Protection Visa (subclass (866) |
Regional Sponsored Migration Scheme (subclass 187) |
Remaining Relative (subclass 115) |
Remaining Relative (subclass 835) |
Skilled - Independent (subclass 189) |
Skilled - Nominated (subclass 190) |
Skilled - Regional (subclass 887) |
Letters
Services Australia has endorsed the below letters for use. It is the latest version. Do not use locally produced letters or electronic message.
Service Officers can start the following letters from CDMS or DMC. See Digital Messaging Capability (DMC) - Health to create and send letters.
- Z0137 Request for information to complete your Medicare enrolment
- Z0139 Medicare enrolment unable to process
All outbound correspondence must follow quality assurance processes. See Preparing, quality and peer to peer checking of Medicare external mail.
Medicare Document Verification Service (DVS) result codes
- Y = successful verification
- N = failed verification
- S = system unavailable, try again later
- D = data out of range (document either expired, stolen, lost)
Data tables and country codes
Do not share these attachments externally. See Freedom of Information - Information Publication Scheme.
Data tables for Births, deaths, and marriages
Country codes for Australian visas
Contact details
Medicare and Aged Care - Local Peer Support (LPS)
Forms
Medicare enrolment form (MS004)
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