Cancellation and rejection codes for Child Care Benefit (CCB) and JET Child Care fee assistance (JETCCFA) 007-03140010
Expand allFrom 2 July 2018:
- Child Care Subsidy (CCS) replaced Child Care Benefit (CCB) and Child Care Rebate (CCR)
- Additional Child Care Subsidy (ACCS) replaced Special Child Care Benefit (SCCB) Child at Risk and Temporary Financial Hardship, Jobs, Education and Training Child Care Fee Assistance (JETCCFA) and Grandparent Child Care Benefit (GCCB)
For more information, see Child Care Subsidy (CCS) and Additional Child Care Subsidy (ACCS).
Claims for CCB and CCR lump sum for approved care and CCB Registered Care, for care received prior to 2 July 2018, can be lodged up until 30 June 2019.
This document outlines the use of codes for cancellations or rejection decisions for Child Care Benefit (CCB) for approved care and registered care or JET Child Care fee assistance (JETCCFA).
Cancellation and rejection codes
Specific cancellation/rejection codes were used to record a decision to cancel a payment or reject a claim for the following service reasons:
- CCF - CCB for approved care
- CCI - CCB for registered care
- JFA - JETCCFA for approved care
The Process page contains a list of rejection and cancellation reasons for these service reasons. JETCCFA with a status of CAN or REJ cannot be reassessed.
The Resources page contains an example of how to check from the Assessment Results (AR) screen why a claim is rejecting, and a link to the Services Australia website.