Change of address for Assistance for Isolated Children (AIC) applicants or students 102-03010070

Risks to a customer's privacy have been identified. See Separating safely - protecting personal details to make sure the customer's personal details are safe before progressing.

This document outlines the process when an AIC applicant advises a change or intended change of address for themselves or the AIC student.

Change of details

AIC applicants must notify Services Australia of a change of address within 14 days of moving.

Address changes for the applicant, or student, may mean a change in eligibility for AIC has occurred.

Some address changes may generate a manual follow-up (MFU) on the students record.

If an applicant's mail is returned from an address held on the agency's records, see Return to sender (RTS) mail for Centrelink.

The Resources page contains a link to the AIC Claim (SY040) form.