Managing Income Management funds 103-01050000
Expand allThis document outlines the ongoing management of the customer's Income Management account and the recalling of any funds paid to a Third Party Organisation (TPO) when necessary.
Administration of Income Management funds
The following actions are covered as part of the administration of Income Management funds.
- Process requests for urgent payments to customers who are income managed
- Process and issue payments to TPOs by Scheduled Transfer, BPAY or credit card
- Monitor funds that have not been spent at a community store or other TPOs providing food security
- Recall funds paid to TPOs, due to incorrect distribution, or a request by the customer for redirection because their needs are no longer met by the TPO, for example, the goods required are no longer available at the TPO
Contents
Urgent payment requests from Income Management customers
Income Management Summary Screen
Expense Management Summary Screen
The Community Code Search (PQIMS) screen
Undelivered Income Management expenses and actioning Work Items
Recall of Income Management funds from a Third Party Organisation (TPO)
Effect on Income Management when payment is restored or re-granted
Payment of income managed funds to Third Party Organisations (TPO)
Restricted direct payments (RDP)
Unrestricted Cash Payments (UCPs)
Transferring undisbursed Income Management funds to the General Ledger Account
Income Management and enhanced Income Management customers entering or leaving prison
Related links
Identification and eligibility for Income Management
Priority needs and expense allocation
Income Management and BasicsCard Work Items