New Zealand Case Management - Withdrawals and Returns to NZIR from Child Support 277-08210000

This document outlines the process for identifying New Zealand 'In' cases which are suitable for withdrawal or return.

Overview

When a payee resides in New Zealand they must lodge an application for child support with Inland Revenue, New Zealand (NZIR). If the payer lives in Australia and they do not enter into a satisfactory payment arrangement, NZIR may forward the case to Child Support for collection.

When collection is no longer required due to final payment, a request is made to NZIR to withdraw the case.

If collection is no longer possible, Child Support advises NZIR that the case will be returned Non Collectable, Untraceable, Customer Deceased or Customer No Longer Habitually Resident.

Collecting Child Support payments privately and/or discharging arrears

Customer location (tracing)

Customer Management Approach (CMA) for Child Support

Debt repayment

Deceased Child Support customer management

Documenting Child Support information

Excess cash on a Child Support customer's account

New Zealand Case Management – Exchange of information between NZIR and Child Support

Non-pursuit of individual child support debts

Residency decisions for Child Support customers

Accounting Cuba Process Help

Agreements Cuba Process Help