Management of documents sent to the Administrative Review Tribunal (ART) 277-09180030

When a person requests an ART first review of a Child Support decision and it has been confirmed as a valid application, the ART will email a 'Request for statement' to Child Support.

The 'Request for statement' requires Child Support to provide the ART and the other parties to the review all documents relevant to the review, including:

• copies of original and objection decisions
• statement of reasons for Child Support’s decision
• all relevant evidence, notes, documents and letters

The final set of documents containing this information must be sent to the ART within 28 days of the date of the request.

Where the ART has designated a review as a priority, they will specify a timeframe shorter than 28 days.

Documents for disclosure to the Administrative Review Tribunal (and review parties) are:

• compiled electronically by the Appeals Support team
• saved in PDF format and stored in the AST shared drive
• edited using Adobe Acrobat Pro DC
• uploaded to the ART via ‘Bluezone’ (FTP server)
• sent to the parties of the review as hard (paper) copies, if required
• stored as final copies in HPE Content Manager

Useful links include:

• Building a File using Adobe Professional XI
• ART Electronic File Transfer – Standard Operating Procedure

See the Background page in Administrative Review Tribunal (ART) applications against Child Support decisions for information about roles and responsibilities.